Devin Mcmanus Email & Phone Number

Charlotte, NC, US

Boston, MA, US

• Developed project status reports, procedure documentation, and SharePoint tools for clients to streamline productivity and inform decision-making.
• Coordinated the review and approval of project deliverables to ensure they met standards for accuracy, quality, and adherence to contractual requirements.
• Generated budgetary data forecasts to evaluate the deployment of resources and developed recommendations to improve the efficiency of staffing allocations.
• Analyzed governmental agencies' internal policies and procedures, completed GAP analysis, and produced updated process documentation including Visio process flow diagrams.

Albany, New York, US

• Supervised multiple teams of contact tracing staff responsible for health record management, data analysis, and information validation.
• Engineered technical workflows that streamlined operational processes, automated information dissemination, and reported key data to stakeholders.
• Designed training tools and spearheaded process enhancements that improved public health work accuracy and efficiency.

Albany, New York, US

• Directed and managed a team of 40 Community Support Specialists assisting with logistical resource support for the NYS Contact Tracing Initiative.
• Developed and implemented a comprehensive schedule for 40 employees, maximizing team performance and operational efficiency.
• Conducted meetings with direct reports to develop best practices, conduct performance reviews, and administer corrective action and training.
• Collected data and developed reports on team performance and resource scarcity for government officials.

Albany, New York, US

• Collected and summarized data on CSS team activity and resource scarcity for review by state and local government officials,
• Contacted COVID-19 cases and contacts to assist with resource distribution and problem-solving during quarantine periods,
• Redesigned and implemented a more efficient practice to collect and visualize team activity data using Microsoft Forms,
• Supervised Contact Tracers to improve the effectiveness of the NYS Contact Tracing Initiative and engaged in training of over 25 new staff members for the CSS Position.

Albany, New York, US

• Extensive interviewing of COVID-19 cases and contacts in a professional manner during a public health crisis,
• Screening contacts for symptoms of COVID-19 to make recommendations to state and local health officials,
• Summarized findings from interviews in clear and concise reports,
• Constant communication with Contact Tracing Supervisors and health officials for problem solving and best practices efforts.

• Completed administrative tasks including payment requests, data compilation, and file management,
• Reviewed regional plans for relevant information on resources, assets, and industries,
• Attended community CEDS Project Advisory Committee meetings and prepared summaries.

Washington, DC, US

• Researched and developed promotional materials for the Research National Technical Assistance (RNTA) Program to improve practitioner understanding of Federal grant programs and support engagement with potential.
• Designed and conducted technical research on methods to improve the application process for the RNTA grant program
• Prepared and delivered a presentation for the U.S. Department of State International Visitor Leadership Program to a delegation from Germany on the functions of EDA.
• Prepared and presented with fellow interns, the Americas Competitiveness Exchange (ACE) Colorado bid to the Department of Commerce, Department of State, and Organization of American States (OAS).

• Promoted from barista/clerk to weekend manager with opening and closing responsibilities,
• Attended to the financial records and end of day register cash out,
• Responsible for keeping a set of keys to the business.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Economics (Major) And Political Science (Major)

Economics And International Relations

Education record