D Patel Email & Phone Number
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D Patel is listed as Client Continuity Manager at Atos, a with 73598 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for D Patel.
D Patel previously worked as Capacity & Availability Management at Atos and Wintel Core Lead at Atos. D Patel holds Bachelor Of Science, Physics from R. D. National College.
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About D Patel
Currently working as Client Continuity Manager.Previous experience includes Wintel Server Administration, ITIL Process Administration and Transition Management.-3 Onsite visits for project transition and then delivering the projects to be supported from offshore facility.-IT Service Management (ITSM) based on ITIL best practices for BAU mode.-PRINCE2 project management methodology for project transitions.
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D Patel work experience
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Capacity & Availability Management
ITIL Process Management for the following processes:Capacity & Performance ManagementAvailability ManagementRisk Management as a part of Capacity & Availability Management
Wintel Core Lead
Provide analysis on project metrics and progress to Program Managers and SDM's.CMDB Control – Ensure that no CI’s are added or modified without required authorization. Liaise with Configuration Management to enforce accuracy of modifications to be made in CMDB.HLD creation – Provide Wintel schematics and blueprints to the DPM (Delivery Portfolio Management) for creating High Level Design (HLD). Aligned with Togaf9, verify that the designs are complete and touch on all aspects of logical and physical design elements for the Wintel process.HLD assurance – Authorizing HLD updates for Wintel Technology area. Sign off once the necessary modifications are made to HLD. DLD assurance – Authorizing Detailed Level Design (DLD) updates for Wintel, Citrix MetaFrame and VMware. Provide feedback and updates to the respective team leads. Explain and pass on the modified DLD to customer for sign off.Maintain and validate the IT project documents such as operation manual, task user manual, KEDB etc.Provide on-call technical support for incidents impacting service delivery.
Wintel Server Administrator
Deployed onsite for Project Transition.Performing Wintel L2 BAU activities:Administrating, installing, upgrading, monitoring and maintaining MS Windows server infrastructure including Windows 2003 and Windows 2008 in multiple domains.Access Gain Share Management – Owning/Executing Network and User Shares requests.Participate and represent Wintel team for miscellaneous project related duties and provide Level 3 support from Wintel based services.Ensure that project delivers the objectives as outlined in the Project Contract and solution document.Creation of various templates for Task User Manual, Operation Manual and Escalation Matrices which were used for documentation as per ISO 27001 standards. Filling out root cause analysis template.
Customer Service Representative
Customer Service Representative
Colleagues at Atos
Other employees you can reach at atos.net. View company contacts for 73598 employees →
Katerine Ojeda
Colleague at AtosCali, Valle Del Cauca, Colombia
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FB
Freddy Bizarro
Colleague at AtosLima Metropolitan Area, Peru
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VK
Vijay Kushwaha
Colleague at AtosGoharganj Tehsil, Madhya Pradesh, India
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NN
Navitha Navitha
Colleague at AtosChennimalai, Tamil Nadu, India
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CL
Carmen Lopez
Colleague at AtosMadrid, Community Of Madrid, Spain
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KB
Kamesh Bh
Colleague at AtosAmalāpuram, Andhra Pradesh, India
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MD
Mateus Dalcin
Colleague at AtosLondrina, Paraná, Brazil
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RS
Roshanara Shaikh
Colleague at AtosPune, Maharashtra, India
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HI
Hossam Ibrahim
Colleague at AtosNew Cairo, Cairo, Egypt
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TK
Tayfun Karaman
Colleague at AtosNew Jersey, United States
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D Patel education
Bachelor Of Science, Physics
Education record
Education record
Frequently asked questions about D Patel
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What company does D Patel work for?
D Patel works for Atos.
What is D Patel's role at Atos?
D Patel is listed as Client Continuity Manager at Atos.
Where is D Patel based?
D Patel is based in Mumbai, Maharashtra, India while working with Atos.
What companies has D Patel worked for?
D Patel has worked for Atos, Atos (Formerly Siemens It Solutions & Services), Wipro Bpo, and Sitel.
Who are D Patel's colleagues at Atos?
D Patel's colleagues at Atos include Katerine Ojeda, Freddy Bizarro, Vijay Kushwaha, Navitha Navitha, and Carmen Lopez.
How can I contact D Patel?
You can use AeroLeads to view verified contact signals for D Patel at Atos, including work email, phone, and LinkedIn data when available.
What schools did D Patel attend?
D Patel holds Bachelor Of Science, Physics from R. D. National College.
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