D. S. Email & Phone Number

I am a strategic leader driven by a mission of defining quality service through an employee engagement approach that builds a customer experience that enriches relationships for repeat business. I strive to lead by example in work-life balance, wellness, and physical fitness. I am energized by problem-solving in real life situations. I step towards challenges to see if my strengths are capable of overcoming obstacles.Recently I traveled to Disney’s The Magic Kingdom for a course on Quality Service. This opportunity shifted my outlook on how I presented my professional life, my team, my products offered, and my leadership style. I learned that everything speaks to your customers and how to overmanage the customer experiences to get repeat business. I strive professionally by creating a purchasing experience that drives repeat business. One day I would like to take what I have learned on a new adventure to see if I can get the same strategic growth I have experienced since learning the teachings of the Mouse.Specialties: Career Development | Employee Engagement | Process Development & Implementation | Adobe Creative Cloud | Graphic Design | Service Excellence | Leadership Excellence | Value Alignment