I am an experienced professional having 14 years of experience in the Customer Service Industry. An energetic, talented and driven Hospitality Manager with a real passion for delivering a first-rate service to guests and maintaining excellent relationships with them to encourage repeat business. Having a proven track record of running successful operations that nurture and grow the business, cutting costs whilst at the same time maximizing profits. Possessing the experience and initiative to further bolster a hotel’s reputation and commercial success. Looking to join a reputable and exciting group where I can progress quickly and have the opportunity to develop an enviable career profile.