D. Scott Haynes Email and Phone Number
United States
D. Scott Haynes's Location
Los Angeles, California, United States, United States
About D. Scott Haynes
I am a highly skilled and experienced workplace operations and workplace services professional with a proven track record in global facilities operations and corporate real estate. With expertise in space planning, events, warehousing, maintenance, EHS/safety, and support operations, I have successfully managed facilities for a range of companies, from startups to corporate headquarters. My background includes corporate real estate management, office lease management, and space establishment for domestic and international locations. I specialize in creating workplace efficiencies, streamlining service processes, and managing vendor relationships. I work well with other centralized departments on business planning and strategy, financial analysis, and employee engagement.In my recent role as Sr. Director of Global Facilities Operations at Leaf Group, I managed multiple offices and international locations, revamped facilities processes for cost efficiency, and ensured workplace safety amid the evolving pandemic. At Dollar Shave Club, I reduced operational expenses by $3.1M through innovative directives, space planning, and vendor management. At Leaf Group I was able to reduce operational expenses by 20% by vendor management, revamping tumbling, HVAC, and other maintenance programs. Additionally, my experience includes managing facilities for renowned organizations like Walt Disney Studios, Metacloud (acquired by Cisco), and Canon Business Process Services.I am proficient in strategic sourcing, vendor management, and relationship building. My skills also include managing budgets, overseeing capital improvement projects, and participating in M&A due diligence teams. With Six Sigma certification, IFMA courses, and LEED certification in progress, I offer a unique blend of skills and expertise to optimize facilities operations. I am a member of IFMA, fluent in MS Office, Google Suite, Envoy, and CAD. I have rolled out and managed most office space, security, and mail management programs. I also possess construction and import/export experience. My dedication to excellence and my ability to adapt to various workplace environments make me an ideal candidate for any facilities management role.
D. Scott Haynes Work Experience Details
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Facilities Management ConsultantCore Workplace OperationsUnited States -
Facilities ManagerApple May 2024 - Present• Streamlined reporting and ticketing reporting systems for 11 primary retail & 22 secondary locations in the Los Angeles• Area.• Routinely kept Opex budget below target resulting in 10% cost savings each month• Reduced outstanding tickets by 20%• Lead the Facilities portion of launching new retail locations within Mall settings• Created reporting system that increased cross communication among multiple departments within the Apple Retail• ecosystem• Increase response times to priority issues by 30%• Revitalized and revamped vendors serving Apple retail stores improving satisfaction by 20%• Set and maintain clear expectations for Facility contractors and vendors resulting in a decrease of project timelines by 5%• Work with vendors to evaluate critical infrastructure across all stores in region resulting in reduced maintenance tickets of• 5% -
FounderCore Workplace Operations Dec 2023 - Present
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Sr. Director - Global Facilities OperationsLeaf Group Mar 2021 - 2023Achievements:● Manage 5 offices including one production warehouse facility and two international locations managing a budget of $2M● Revamped entire facilities process to be a customer service cost-efficient department● Direct all large office moves and leasing projects● Effectively and quickly define workplace and space planning strategies in line with state and local guidelines amid anevolving pandemic that provides the highest standards of safety and security● Identify and define existing organizational workplace requirements including forecasting growth, space utilization, businessunit adjacency needs, seat counts, and individual employee needs● Stay up to date on workplace trends and best practices across the industry● Revamped printing operations with new machines and decreased budget● Participated on M&A due diligence teams to conduct facility and real estate assessments of target companies. -
Director, Global Facilities OperationsLeaf Group Jun 2017 - Mar 2021Santa Monica, CaAchievements:● Manage 5 offices including one production warehouse facility and two international locations with a budget of $2M● Revamped entire facilities process to be a customer service cost-efficient department● Direct all large office moves and leasing projects● Identify and define existing organizational workplace requirements including forecasting growth, space utilization, business unit adjacency needs, seat counts, and individual employee needs● Stay up to date on workplace trends and best practices across the industry● Revamped printing operations with new machines and decreased budget
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Head Of FacilitiesDollar Shave Club Jan 2016 - Apr 2017Marina Del Rey, CaAchievements:● Managed and executed several major location moves in the Southern California area● Oversaw the functioning of all building systems including mechanical, electrical, fire/life safety, plumbing, and wastemanagement.● Created, maintained, and sourced new vendors for the new location including cleaning, HVAC services, security, andfurniture● Created, managed, and executed space planning forecasts and executions.● Managed mail, security, reception and kitchen staffing, and departments for multiple locations.● Created a department budget and RFP process● Reduced Facilities OpEx by $2M during first year in position, planned and forecasted additional 10% reduction forsubsequent operating years.● Planned and executed building closures, global space reduction plan, and subleases of excess space. Primary responsible forglobal lease negotiations on new properties or lease renewals.● Planned and managed all global capital improvement projects to include office construction -
Facilities ManagerDollar Shave Club Jun 2015 - Jan 2016● Reduced Facilities OpEx by $1M during first year in position, planned and forecasted additional 10% reduction for subsequent operating years.● Partnered on planning and executed building closures, global space reduction plan, and subleases of excess space. Point of contact for global lease negotiations on new properties or lease renewals.● Managed all global capital improvement projects to include office construction
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Project Manager ConsultantMetacloud Jul 2014 - Dec 2014Pasadena, CaAchievements:● Project manager for Austin office build-out● Created a facilities vendor management procedure● Created and implemented an inventory system for supplies● Created a plan for managing space utilization
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Senior Site ManagerCanon Business Process Services Sep 2012 - Jan 2014Thousand Oaks, CaKey Responsibilities and Accountabilities:● Oversee Mail General Receiving and Mail Operations including transportation programsand initiatives● Manage budget, resource allocation, and forecasting tools to ensure best possible use ofresources and to plan and report budgetary expenses effectively● Manages status reports, productivity reports, and other source documents to ensure optimal performance is met by staff● Manage mailroom staff by selecting and recruiting, developing, and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff● Coordination of Wireframe project to implement a streamlined intranet information systems for Mail Operations● Create, manage and implement KPI reporting across two departmens for Canon, Amgen and Jones Lang LaSalleKey Achievements:● Restructured Quarterly Business Reporting for Amgen and Jones Lang LaSalle onbehalf of Canon Business Process Service’s goals, KPIs, trend lines and forecasting● Restructured staff and mail routes to optimize maximum hard mail delivery while pavingthe way for digital mail operations● Organized a customer feedback program that resulted in 90 percentile approval rating onMail Services across the Amgen campus. -
Manager Of Move Services - Facility Services & SupportThe Walt Disney Company Jan 2009 - Mar 2012Burbank, CaKey Achievements:● Revamped customer/client services of the Disney Move Services unit● Successfully sourced vendors for Move Services resulting in a savings of $1.7M per year for the studio● Created best practices for Move pre-walks, move operations for moves for union and non-union staff members, and postmove feedback● Revamped union scheduling resulting in a $500k savings for the studio per yearKey Responsibilities:● Manage day to day operations of Disney properties, over 1.5M sq foot space – includes Burbank, ABC/Riverside andGlendale facilities as well as several smaller ancillary sites in Southern California, specifically Move Services Departmentwithin Disney CORE Services for Southern California including Warehousing and Inventory Operations● Supervise the Move Coordination Group, Move Services Group, Facilities Coordinators and Project Managers by monitoringdaily departmental workflow, hiring/terminations, training, performance evaluations, and coaching/mentoring● Liaise with Disney Properties within the continental United States regarding built outs, large scale moves, furniture andleasing projects throughout California● Manage administrators and coordinators for the Corporate Operations Real Estate department.● Oversee both union and nonunion crew members of Furniture Distribution, Administration and Transportation● Prepare migration/origination plans, schematic schedules, stack and block fit plans.● Maintain and manage thorough knowledge of current and future space needs while understanding the business directionand changing workplace needs● Execute and manage change management processes for unplanned and special requests● Reconcile and oversee annual budget of $7M -
Supervisor Of Move Services, Facilities Services And SupportThe Walt Disney Company Jul 2008 - Jan 2009Burbank, CaKey Achievements:● Revamped customer/client services of the Disney Move Services unit● Successfully sourced vendors for Move Services resulting in a savings of $1.7M per year for the studio● Created best practices for Move pre-walks, move operations for moves for union and non-union staff members, and postmove feedback● Revamped union scheduling resulting in a $500k savings for the studio per yearKey Responsibilities:● Manage day to day operations of Disney properties, over 1.5M sq foot space – includes Burbank, ABC/Riverside andGlendale facilities as well as several smaller ancillary sites in Southern California, specifically Move Services Departmentwithin Disney CORE Services for Southern California including Warehousing and Inventory Operations● Supervise the Move Coordination Group, Move Services Group, Facilities Coordinators and Project Managers by monitoringdaily departmental workflow, hiring/terminations, training, performance evaluations, and coaching/mentoring● Liaise with Disney Properties within the continental United States regarding built outs, large scale moves, furniture andleasing projects throughout California● Manage administrators and coordinators for the Corporate Operations Real Estate department.● Oversee both union and nonunion crew members of Furniture Distribution, Administration and Transportation● Prepare migration/origination plans, schematic schedules, stack and block fit plans.● Maintain and manage thorough knowledge of current and future space needs while understanding the business directionand changing workplace needs● Execute and manage change management processes for unplanned and special requests● Reconcile and oversee annual budget of $3M
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Manager – Office Services/FacilitiesA&E Television Oct 2007 - Apr 2008New York, NyKey Achievements:Developed the plan and strategy for continual upkeep and maintenance of the facilities, including furniture, design, décor, equipment, et al.● Implemented a process for sourcing, hiring and working with selected tradesmen who accommodate facilities’ needs.● Created SOP modules/manuals for upkeep and maintenance of all things within facilitiesKey Responsibilities:● Manage AETN main offices including outsourced partners, procurement and on-going cost containment for all products andservices with a remarkably high level of customer service and communication skills with approximately 1000+ end users atall levels within the AETN organization and its affiliates.● Oversee records management for various departments including Legal, Finance and Production● Accountable for a $2 million departmental budget and 250,000 sq. ft. space.● Manage day-to-day operations for corporate headquarters, regional offices (Los Angeles, Atlanta, Chicago, Detroit) andinternational offices (London, Singapore)● Assist in the development and space planning for all new and existing AETN offices, including relocation and construction projects, improvements and equipment requests and compliance with local zoning and building standards.● Manage all internal relocation and restocking projects including establishing project plans, timelines and critical tasks required to meet targeted timeline and project goals while acting as a liaison between end users and office services staff.● Oversee purchase and supply maintained of all office supplies and Corporate stationery, obtaining competitive bids and overseeing system administration for all online services● Oversee all equipment repair and maintenance for all AETN locations, domestic and abroad, including strategic planning, future enhancements and cost management● Manage security staff, mailroom and reception staff as an outsource function, focusing on enhancements, budget management, and future developments -
Operations Manager - East Coast RegionIac 2005 - 2007Key Achievements:● Streamlined invoice processing procedure by implementing smarter routing and simplifying approval requirements● Created an inventory system of furniture and fixed assets● Created a system of Coordination for event setups, breakdowns and planning for outside rentals and internal events● Administered C*Cure Security System for office properties● Worked on quarterly budget projections and maintain budget goals● Created Office Services handbook and facilitate new staff training● Developed the plan and strategy for continual upkeep and maintenance of the facilities, including furniture, design, décor,equipment, et al.● Creating SOP modules/manuals for upkeep and maintenance of facilities operationsKey Responsibilities and Accountabilities:● Manage all daily operations of facilities including employees in reception, maintenance, and mailroom, reporting directly tothe Chief of Administrative Operations.● Take the lead on identify cost-saving opportunities across the IAC brand● Manage mail operations and operations coordinators.● Monitor and verify the status of daily staff tasks - stock kitchens & copy rooms, arrange conference rooms and handle allmeeting services● Maintain and categorize records for various companies within the holding company including Ticketmaster, Match.com andCitySearch.Handled and oversaw internal move for IAC Corp., (Expedia, Ask, Ticketmaster and CitySearch) into new IAClocation which included: space planning, space capacity tracking, space allocation and relocation plans● Negotiate agreements with Pitney Bowes and UPS on new equipment purchases● Continually develop space plan for all offices and coordinate internal moves with the IT and Telecom Department● Manage and coordinate special events logistics for space rentals, special events and all scale corporate meetings -
Facilities CoordinatorKirkland & Ellis Llp 2002 - 2003New York, Ny -
Supervisor Of Office OperationsPrice Waterhouse Coopers Apr 2000 - Feb 2002
D. Scott Haynes Education Details
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Logistics, Materials, And Supply Chain Management
Frequently Asked Questions about D. Scott Haynes
What company does D. Scott Haynes work for?
D. Scott Haynes works for Core Workplace Operations
What is D. Scott Haynes's role at the current company?
D. Scott Haynes's current role is Facilities Management Consultant.
What schools did D. Scott Haynes attend?
D. Scott Haynes attended City University Of New York-John Jay College Of Criminal Justice, Cuny Bronx Community College, Santa Monica College.
Who are D. Scott Haynes's colleagues?
D. Scott Haynes's colleagues are Pradeep Mk, Brian Morris, Mba, Adekunle Victor, Mr Z, Brihi Joshi, Ayize Pierre-Louis, Diane Smith.
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