D Vignesh Email & Phone Number

Tiruchirappalli, Tamil Nadu, India

• Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment• Eloquent and demonstrate basic Accounts payable process concepts – 3 way match, PO, NON PO, GRN etc.,• Experience in PO, non-PO and Utilities Invoice processing • Experience in invoice auditing and payment processing.• Experience in SAP/Basware for processing• Responsible for meeting the process SLA’s, knowledge management• Ability to post adjustment entries on refunds and rejected payments• Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA• Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc.• Maintain a tracker of the exceptions and ensure Invoices / queries are balanced taking based on the exception tracker• Maintain exception logs for process related exception as and when they occur for knowledge retention• Independently perform transactional tasks which support the compliance, planning and execution of assigned processes.• Follow up with requisitions (via calls/ emails or tickets) to solve hold invoice as per the AP guidelines

Tiruchirappalli, Tamil Nadu, India

• Perform goods services in accordance with company and government requirements.• Arrange and coordinate pick-up and delivery schedules.• Manage schedules with Shippers, Carriers, and Dispatchers.• Monitor and report shipment status to customers.• Manage various deliveries, process spot requests, and devise new sales techniques to boost business.• Resolve freight discrepancies promptly.• Respond professionally to customer concerns and questions.• Maintain a positive and fruitful relationship with customers and worked on various RFQs purposed.• Locate and contact qualified carriers for goods services.• Contract and pricing negotiations with carriers.• Maintain solid relationships with multiple carriers.• Ensure that all goods paperwork is completed and approved before to shipment.• Keep freight files and client receipts for reference.• Available to provide carrier support via phone & email after hours when necessary.• 3rd party portals usage: BluJay TMS, Transplace, Uroute.

India

• Responsible for ensuring the of all projects and in accordance the company policy & procedures .• Working closely with Customer care department and Internal departments to understand their needs.• Managing the day-to-day operational aspects of the project.• Arranging and managing all project related meetings.• Attending Daily meetings & guiding them through processes.• Establishing the overall success criteria for a project, including time, cost, technical and performance parameters.• Writing progress reports & presenting them to CEO.• Monitoring all work in accordance with schedules.• Developing and reviewing study protocols.• Producing & maintaining project management plans.• Identifying Calling parameters for better customer Satisfaction rate and implementation over process.

Thanjavur, Tamil Nadu, India

• Finding out the funnels in Returns management and setting protocols to ensure the maximum operations occurred with optimized logistics cost.• Coordinating with the warehouses to work on the vendor goods returns.• Complete daily tasks to support supply chain functions.• Take appropriate action on vendor recalls by validating appropriate PO, Lot Number data in ERP system.• Participate in other ad-hoc projects and other process improvements supply chain.• Conduct basic analytics including reviewing and taking action on dashboard/reporting, sharing information with peers and direct manager, using data to identify issues/solutions, and recommending actions or improvements.• Partner with peers to recommend and implement continuous improvement ideas to streamline the job tasks and make the operation more efficient and effective.

Thanjavur, Tamil Nadu, India

• Customer Relationship Management: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Process orders, forms and applications Crisis & Conflict Management.• Point-of-Contact for all customer-related issues like Product Delivery, Spares dispatch, Warranty call, and other Value-Added-Services provided to the customer. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. • Co-ordination with Couriers, Service technicians, Online portals (Flipkart, Amazon etc) for to ensure proper delivery of service to customers.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General, A

Bachelor Of Business Administration - Bba, Business Administration And Management, General, A

Hsc, Computer Science

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