Damian Witkowski Email & Phone Number

Kraków, Woj. Małopolskie, Polska

Kraków, Woj. Małopolskie, Polska

Kraków, Woj. Małopolskie, Polska

LiveBank is a SaaS-based communication hub for banks that need a simple, fast, secure, and cost-effective system to manage a multi-generation customer life cycle using all available communication channels and optimise customer support performance at the same time.- Co-creating the product vision and helping define strategic goals- Leading a Product Owners' team (3 APOs and one TPO) to achieve business goals- Making sure the entire product roadmap reflects the product vision- Monitoring and analyzing product metrics, including usage index, ROI, T2M, innovation rate- Working closely with business and technical teams on the client's side to understand their needs better- Advising teams to find an agile implementation strategy to meet key results- Cooperating with technical leaders, product designers, and a customer success team to constantly improve the quality of our product based on the user’s feedback

Kraków, Woj. Małopolskie, Polska

- Defining new functionalities & roadmap in workforce management and case-based communication areas- Conducting user research and analysis to confirm the product hypotheses- Facilitating and participating in SCRUM events with the product team- Being a bridge in communication between business and our dev teams

Kraków, Woj. Małopolskie, Polska

I was leading the design of the LiveBank mobile and web apps. I introduced a Design System to the product by conducting workshops and building a community around it. I worked closely with clients to ensure the best possible solutions for the end users.

Kraków, Woj. Małopolskie, Polska

I implemented Ailleron websites by making design and web development. I managed the marketing automation using tools like Autopilot, Google Analytics, and SALESmanago.