Doug Chesney Email and Phone Number

- Create over 50 promotional allocation plans weekly across 2,500 Kroger-owned stores in the US, collaborating with cross-functional teams at Kroger and national brands to ensure accurate product assortment and on time delivery culminating in a positive experience for shoppers- Manage promotions within the Peanut Butter and Dairy categories in an effort to determine product selection, in-store locations, and promo pricing, which resulted in an average of 6% increase in revenue YOY across hundreds of promotions- Conduct data analysis on product pricing, placement, and distribution using internal Kroger systems to ensure allocation accuracy and maximize revenue; use SQL to query allocation data, build reports in Excel to provide a visual display, and share results with management

- Managed over 200 influencer marketing campaigns for SMB, Mid-Market, and Enterprise accounts, building relationships and ensuring client KPIs are achieved - Formulated strategic recommendations for clients related to SEO & PPC, product listing improvements, and social media creators- Implemented Basecamp as our project management software and built out Typeform client survey, providing our team with efficient data collection on key client success metrics such as NPS, Customer Satisfaction Score, and Qualitative Customer Feedback

- Led client training and onboarding, streamlining processes and reducing call time by 50% while maintaining rapport, which saved over 100 hours annually for the Account Management team- Scaled partnerships by managing HubSpot workflows and pipelines across 400 clients, achieving an increase to a 95% project completion rate in 2020, up from 91% in 2019- Improved client satisfaction and user experience by prioritizing bugs, stories, and tasks within Jira, identifying key areas of development, producing feedback reports, and presenting strategic opportunities to the leadership team

- Created lesson plans for kids and adults, teaching important skills and the fundamentals of tennis- Developed a fun atmosphere in order for students to enjoy and excel through creative training techniques

- Provided a collaborative environment for students to thrive in learning English including in an online, one on one classroom setting, resulting in over 50 new students over four years- Created interesting and engaging English lesson plans for over 200 total students- Organized tests of reading, writing and speaking at the various levels (G1-G6, GEPT and University), providing a solid framework for the school to use to measure improvement over time- Communicated with teachers and staff to ensure maximum success for students, leading to new processes such as “teacher to teacher reports”- Awarded “Most Dedicated Teacher” in 2018 for outstanding teaching skill, style, and passion

- Managed over 60 lighting brand accounts with combined annual sales of over $10 million- Reduced contract transaction time by 90% and saved ATG over 10,000 pages of paper as project manager of the Adobe Echosign e-signature initiative- Proactively conducted ad hoc analysis on subjects such as price competitiveness, return rates, and cancellations, increasing revenue by at least 20% while decreasing returns and cancellations by at least 10% in each managed category- Enhanced website user-friendliness and aesthetics, featuring 300% growth in the LED category, by effectively merchandizing Lowe’s Canada (Lowes.ca) and ATGStores.com- Negotiated Annual Program terms and conditions, saving ATG more than $200,000 over two years

- Updated inventory on over 100 schools, companies, and organization's accounts- Assist customers with order pick ups and payments- Deliver product catalogues and discuss business with current and potential clients.

- Coach tennis to kids ages 5-12- Monitored tennis tournaments as site liaison- Recorded scores and provided supplies as needed- Enforced rules and managed support team