Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues in both remote and on-prem locations.Oversaw file system, storage and other digital asset upgrades while safeguarding data integrity and redundancy on 1000+ workstations.Drove continuous improvement of IT governance processes for battalion of 1500 personnel.

Prepared variety of different written communications, reports and documents. Proved successful working within tight deadlines and fast-paced atmosphere. Identified issues, analyzed information and provided solutions to clients problems.

Performed safety inspections and audits on maintenance, repair of commercial motor vehicles.Improved driver safety program from 45% effectiveness to 70% for over 2000 drivers through counseling and corrective actions.Developed and executed a plan to upgrade over 1500 Drive cam systems.Reviewed reports of trends with regional managers to identify unsafe driving trends andcourses of action to improve.Demonstrated a positive professional attitude when speaking to both senior leaders and peers.