- Designing and enhancing user interfaces for web and mobile applications, ensuring a seamless and intuitive user experience.- Reviewing Old websites and re-designing the same adhering latest design trends.- Conceptualizing and creating compelling graphics for digital and print media, including websites, mobile apps, marketing materials, online ads, social media, and more.- Collaborating with cross-functional teams to deliver cohesive and effective design solutions.- Conducting user research and usability testing to inform design decisions and iterate based on feedback.- Performing periodic research to develop industry-best brand templates, designs, and color-coding guidelines for all marketing assets.- Maintaining brand consistency across all projects and platforms, adhering to established guidelines and standards.- Staying updated with industry trends, best practices, and emerging technologies in graphic design and UI/UX.- Proactively contributing innovative designs that help achieve broader marketing goals as a self-starter with an eye for visionary designs.

• Developed and optimized app interfaces to enhance user engagement and satisfaction.• Crafted visually appealing landing pages that aligned with brand identity and met user expectations.• Designed seamless onboarding experiences and intuitive dashboards to improve user flow.• Conducted in-depth research and analyzed user behavior to guide design decisions.• Created detailed wireframes and interactive prototypes to communicate design concepts effectively.• Worked closely with developers, product managers, and other team members to ensure alignment on project goals.• Offered insights that contributed to product enhancements and improved overall usability.

- App Designing/re-designing- Landing page designing- Designing of on-boarding screens, dashboards.- Conducting user research and analysis- Creating wireframes and prototype- Collaborating with cross-functional team- Providing valuable insights for product improvement

• Worked on all types of requests (Incidents, RITMs, Change Requests) related to Windows Server troubleshooting.• Worked on IIS, Memory space issues, Dirty Shutdown, Domain Re-join, IP Conflict issues with respect to Windows Servers.• Worked on RAM up-gradation, vHDD expansion, Software installation with proper change window. • Worked on remediation of various Windows Agents like Splunk, Bigfix, Carbon Black, SALT etc.• Worked on Access Management tickets as well for provisioning various levels of server/folder access to users.• Worked on basic troubleshooting for Backup failure. • Decommissioning of Server. • Worked on Active Directory.• Worked on creating an automation script in Powershell for clearing the space in Physical Drives.• Worked on Account lockout, Group Policy.• Performing Manual Patching if required and Troubleshoot if it is not happening.• Performing disk and file systems clean-ups.• Providing shared drive access, creating security groups.• Providing disk space and paging space management.• Creating and handling change management requests for service installations like; McAfee Package, MS Office etc.• Verifying VM Status, reviewing alarms and events, checking the error logs and reboot when needed.• Worked on taking Snapshot and check for prerequisites.

• Performing all administrative activities in Sitecore (Sitecore URLS and DNS mappings [CNAME,A RECORD].• Sitecore roles and access requests.• Manage Security role based on Editor/Contributor, Publisher and Administrative profiles.• IIS - Bindings, authentication, application pool tasks.• Node Creation/Version Creation / Language / Locale creation.• Octopus Configuration• All types of Deployments (In Server or via Octopus).• Package creation & Installation• Creation and modification of various Assembly configuration files, Site Definition files, Web Config files in Sitecore.

• Worked as a Sr. Service Engineer at Microland LTD. on Active Directory – Creation/Deletion and Managing of user accounts and troubleshooting of various issues related to AD, user accounts and services.• Worked on managing user accounts in Exchange as well as MS Office 365 and also trouble shooting various issues related to Exchange and O365.• Good knowledge on various deployments under Exchange and Office 365 including Migration of user accounts/mailboxes.• Performed daily Health Checks on various servers including SharePoint, Exchange and generated the reports for the same.• Performed various troubleshooting activities for various events logged under SharePoint Servers.• Successfully handled and managed one of the critical clients in Service Request Management, Serco.

- Managing networking activities of the company.- Troubleshooting and resolving networking issues.- Assisting in the design and maintenance of network infrastructure.- Collaborating with senior engineers to ensure network performance.- Conducting regular network monitoring and performance analysis.