Daan Smit Email & Phone Number

Capelle Aan Den Ijssel, Zh, Nl

'S-Hertogenbosch, North Brabant, Netherlands

'S-Hertogenbosch, North Brabant, Netherlands

'S-Hertogenbosch, North Brabant, Netherlands

Den Bosch

Rotterdam Area, Netherlands

Leading a team of 21 people from three different departments: Service, CoolblueRepair, Advice. I was responsible for setting up the CoolblueRepair Department. In charge of the KPIs of my employees. Day to day coaching for all the employees of Coolblue Rotterdam. Assisting the Store Manager with projects set-up by HQ. Main representative of Coolblue Stores in the Customer Journey team, focusing on improving the Customer Journey in Coolblue Rotterdam and provide learning and insights to roll it out in the 13 other stores. Specialism: Apple.

Rotterdam Oostplein

Leading the team of Service Specialists (10 people) at Coolblue Rotterdam. Responsible for the KPIs of the Service Department. Reporting directly to the Store Manager.

Rotterdam Area, Netherlands

During this period I lead the ranking of most customers served. In addition to being an advice specialist, I focused on two specialisations: 1. Phone subscription specialist2. Product demonstration specialist

Hilversum

Coffee master in training. I reported directly to the store manager.

Utrecht

Responsible for several catering, restaurant and bar teams during a variety of big events from A State of Trance to the International Building Section Fair. I reported directly to the store manager.