• Hands-on Product Owner for our Payables Management solutions, processing PO, Non-PO, and Project based invoices, with integrations to Microsoft Dynamics GP, SL, NAV and AX; including intercompany transactions, allocation accounts, fixed assets, etc.• Successfully implemented an Agile Scrum SDLC methodology and processes. Using these improved processes increased our Software Development Performance Index (SDPI) from a 54.50% score to 74.25% score within 10 months. SDPI is a benchmark ranking from Rally Software that compares our team to over 15,000 other teams worldwide.• Formed a Product Steering Committee to help prioritize our product strategy, set our product roadmap, and make changes as business needs change.• Created the software architecture and approach for the new KATANA Graphical Workflow Designer Client supporting the BPMN 2.0 standard, including: software architecture, UI/UX wireframes, database ERD, design for the XML translation engine, etc.• Created the product roadmap, business requirements, feature sets, and product schedule for the rewrite of the KwikTag Universal Client, converting it from a Silverlight based client to using a HTML 5.0 responsive design.• Defined the business requirements, process flows, and pseudo code for the new KwikExpense Application (a new Expense Management System) supporting Purchasing Cards, Reimbursable Expenses, Per Diem, Suspense Accounts, Clearing Accounts, Fixed Assets, etc.• Managed a team of 19 employees and contractors.

• Served as a Sr. Scrum Master for a large remotely distributed team of 20 individuals.• Successfully insourced two major enterprise applications, including CCA Sales Forecasting and ABM Application.• Created a new design and architecture for the next generation of the Same Day Repair - Channel / Dealer Incentive application, using RESTful web services, Bootstrap, JSON, AJAX, and an Oracle RAC environment. This application was a major financial transaction processing system, which processed over $ 300 million in rebates to GM Dealers, based upon their use of GM certified parts and their ability to affect a same day repair of a consumer’s vehicle.• The entire CCADA application was a large scale enterprise class application with a 20 TB database, 372 processing jobs, over 30 data feeds, processing millions of transactions daily.

Garvin Promotion Group is a provider of consumer loyalty, consumer promotions, and channel incentive programs processing over $ 70 million in incentives and rebates annually, with clients primarily in the automotive parts, liquor, firearms, and pharmaceutical industries..• In addition to my leadership role, as a small company, served as our hands-on Sr Project Manager (Scrum Master) & Business Analyst• Successfully implemented a channel incentive system for Falken Tire's Associate Dealer Program (http://falken.rapid-rebates.com/Login.aspx ). Launching the program on time, and is considered to be the #1 associate dealer program in the US among tire manufacturers. There are now nearly 2,000 Dealers involved in the program in both the US and Canada.• Successfully implemented a channel incentive system for Valeant (six major brands) and Mentor (http://medicisvaluedpartner.com/Account/Login ), focusing on health care providers in the cosmetic and plastic surgery industry. This is a very complex financial transaction and processing system with over 27,000 health care providers in the US, seven different special programs, hundreds of SKUs, and processing over $ 9 million in rebates annually.• Implemented a new Pre-Paid Visa, Pre-Paid Amex Card, and Gift Card fulfillment processing. Added additional security and financial controls to comply with PCI and the numerous state and local regulations covering rebates, rebate processing, sweepstakes, and escheatment regulations.• Implemented a new on-line Consumer Rebate promotion system, including a mobile or smart phone application, where consumers can take a snapshot of a QR code and upload a photo of their rebate and other required information.• Achieved a 73% Software Development Performance Index according to Rally Software when compared to over 13,000 teams world-wide. Meaning that our teams were performing better than 73% of all teams when comparing productivity, predictability, responsiveness and quality.

Served as the Interim SVP of Information Technology for a period of 11 months, managing a direct staff of 86 technology professionals covering all aspects of IT (infrastructure, desktop support, customer support, business intelligence, enterprise applications, project management, and software development). Managed a department budget of over $22m. Successfully implemented Lean IT principles (Agile/Scrum) within the department, significantly increasing the department's productivity, quality, and business alignment. Achieved a 93% Great Places to Work score within the Software Development Department. Major Business Projects and Initiatives Successfully implemented PeopleSoft Financials and Hyperion with only a month delay from our original target Over 18 months, successfully redesigned our Financial Aid Processing System for our students due to changes by the DOE. This project was completed 4 months before the deadline and ensured that UTI could continue to provide Student Loans and Financial Aid to our students. Oversaw an offshore development team in Brazil and Argentina Successfully moved our data center to I/O’s Co-Lo facility with no loss of core systems Implemented an Operational Dashboard, Business Objects and an Enterprise Data Warehouse Served as the Business Alignment IT Leader (Relationship Manager) for Finance, HR, and Legal Implemented a new Learning Management System and Electronic Grade Book for our new blended curriculum Successfully went live on-time with our new DFW Campus Dramatically enhanced our custom Student Information Management System, achieving 99.9% uptime

Helm Software provides software as a service (SaaS) in a hosted or “On-Demand” model to manufacturers and brokers within the Away From Home Foodservice Industry. * Implemented NetSuite for our core financial and accounting system.* Negotiated over $2 m in Angel funding, for a total of over $12m in Angel financing.* Managed and successfully completed an external Type II SAS-70 Audit for SOX compliance* Implemented a new On-Line Customer Support (Service Desk) and tracking system* Implemented Hyperic for system monitoring and auto-recovery* Exceeded Customer uptime SLA’s of 99.95%* Planned the Product Release Schedule, Development Iterations* Redesigned Reporting Module, Database Structure, and conversion to a Web Services / SOA Architecture.* Implemented a SCRUM (Agile) software development methodology

Managed all aspects of the implementation of a major new Enterprise Invoice Processing system and the implementation of Avista (SaaS) for Utilities Invoice Processing for 200 Restaurants, Accounts Payables, Restaurant Accounting, and Operations, including: * Defined critical business drivers & requirements * Conducted time motion studies & ROI analysis * Negotiated licensing fees & contract language * Defined & maintained Project Schedule, Budget & Updates * Defined System Requirements, UI Design, Business Processes & Workflows * Architected & Designed the Integration approach with Financial System * Organized extensive testing of the system * Coordinated the Pilot Test & Production Roll-OutServed as an Enterprise Architect on a new Fixed Assets System, an Enterprise Reporting System, and a Retail Sales Tax Reporting System.

VP Operations for Asia Pacific & General Manager for IBSI Singapore, a wholly owned subsidiary of US based IBSI International. IBSI specialized in providing ISO-9000, ISO-14000, QS-9000 quality management software; document imaging systems and collaborative systems for customers.

Final Rank: Captain O-3Honorable Discharge