Daan Van Emden Email & Phone Number

Rotterdam, Zh, Nl

Amsterdam, Noord-Holland, Nederland

www.stakeholderjourney.nl is the environmental research method for sensitive construction projects. From planning phase to execution. The approach enables the systematic tracking of stakeholders' perceptions throughout the entire process. This way, the silent majority also speaks out, because our setup provides a reliable view of the true sentiment. 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 & 𝗔͏𝗰͏𝗰͏𝗼͏𝗺͏𝗽͏𝗹͏𝗶͏𝘀͏𝗵͏𝗺͏𝗲͏𝗻͏𝘁͏𝘀͏My interim role at stakeholderjourney involved analyzing the responses and compiling a comprehensive report inclusive of all respondents within certain projects. Due to the high volume of responses and sensitive timeline, it was not possible to interpret the qualitative data in a traditional manner. Therefore, I've trained myself to use AI to craft a report that integrates both quantitative and qualitative data. AI has allowed us to approach report generation in an innovative and effective way.

Utrecht, Nederland

Amsterdam, Noord-Holland, Nederland

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Maximizing the impact and revenue of key accounts• Renewal, upsell, and cross-sell• Development of business cases• Generating new business & market investigation

Amsterdam, Noord-Holland, Nederland

𝗔͏𝗰͏𝗰͏𝗼͏𝗺͏𝗽͏𝗹͏𝗶͏𝘀͏𝗵͏𝗺͏𝗲͏𝗻͏𝘁͏𝘀͏• Creating, producing and launching a CSS strategy • Launched and coordinated vaccination program with RIVM during the pandemic - SaaS solution𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Maximizing the impact and revenue of key accounts• Renewal, Up-sell, and cross-sell• Translating customer needs into solutions -> SaaS platform• Owning the relationship with the decision maker• Conducting business reviews with data pulls, ensuring customers goals are achieved

𝗔͏𝗰͏𝗰͏𝗼͏𝗺͏𝗽͏𝗹͏𝗶͏𝘀͏𝗵͏𝗺͏𝗲͏𝗻͏𝘁͏𝘀͏• Setting up a new profitable Asset Hub in Amsterdam to deliver services & equipment to customers located in EMEA/Europe.• Serviced customer accounts with over 200,000 attendees, supporting them over a variety of days and locations.• Produced strategies for measuring customer satisfaction and how this could improve profits & satisfaction of clients in Cont. EU.𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Manage the EMEA asset calendar and ensure that equipment is being used to its full potential.• Coordinating training and alignment with the account management teams in Cont. Europe• Working with account managers to assess, monitor, and update client requirements.• Ability to work in a fast-paced environment that requires last-minute problem-solving, make decisions in high pressured situations • Recruiting and managing Field Asset Associates.• Managing expectations with buyers and partners

Amsterdam Silodam

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Full responsibility around event operations for Dutch Ticketscript clients. • Translating customer needs into solutions -> SaaS platform• Educating, managing and hiring coordinators for the Dutch event market• Event consultancy - up-front planning / on-site / evaluation

Amsterdam En Omgeving, Nederland