David Applegate Email & Phone Number

London, London, GB

• Promoted after just 6 months to Head of Operations, reporting directly to senior leadership. Lead a 44-member team across 5 Corporate Departments in the delivery of Resource Scheduling, Training and Development.
• Saved in excess of 500K eliminating the need to hire temporary staff during times of peak demand, by launching a focused cross-training initiative to expand the skill set and capabilities of full-time employees.
• Introduced a new Professional Development Program to bolster the company’s preparation for long-term success by establishing a pipeline of future managers and supervisors leading to 12 promotions within a 2 year period.
• Identified and leveraged the opportunity to increase the number of Japanese staff, better aligning the workforce with the business’ diverse client and volunteer profile and delivering measureable improvements to.
• Further increased client / sponsor retention levels, paving the way for follow-on projects, by cultivating a company wide service-oriented approach to customer relationship management.

• Serve as commanding officer of the Sheerness station, leading a 50-member team. Ensure the ongoing, consistent, quality delivery of the full police function within each neighbourhood across the 40K-populaton Isle of.
• Established a streamlined system for managing a 350-member staff for the Swale Policing Area, building a comprehensive personnel, performance, and training department from the ground up.
• Cut staff absenteeism 11% in year 1 and another 14% in year 2 with the institution of an effective absence management program.
• Selected to take on the additional role of Complaints Manager for the entire Mid-Kent area, achieving the highest overall complaint reductions in the police force of 25% year-over-year, slashing complaints in each of.
• Enhanced internal productivity and efficiency by reducing the amount of incoming seized property 20% with a formal process for property handling and by reducing stored property another 7% with a property disposal.
• Improved tasking and service delivery with the implementation of an electronic briefing system adopted for use across the entire police force.Public / Police Achievements:

• Managed a wide variety of policing teams, from patrol and neighbourhood teams to call centres, training, personnel, and licensing departments consistenting of both police officers and civilian staff.
• Selected for assignment as manager of the Workforce Planning Department, overseeing the transfer, movements, and promotion of staff across the entire police force and ensuring a fully aligned balance of skills and.