Service And Operational Manager
CurrentIn my role as a restaurant manager, I was responsible for overseeing the hiring and training of new employees, ensuring they were equipped with the skills necessary to deliver outstanding customer service. I managed human resources tasks, from conducting interviews to facilitating onboarding processes, and implemented training programs to foster a positive work environment. I also handled payroll, ensuring that all employees were compensated accurately and on time. My focus on customer service drove me to create a welcoming atmosphere, resolving any issues promptly to enhance the overall dining experience for our guests.