Dan Bishop

Dan Bishop Email and Phone Number

Retired Independent Consultant on Emergency Services. Previous associate with Darkhorse Emergency and FireWise Consulting @ Darkhorse Emergency
edmonton, alberta, canada
Dan Bishop's Location
British Columbia, Canada, Canada
Dan Bishop's Contact Details

Dan Bishop personal email

n/a
About Dan Bishop

A former Senior Director and Manager now fully retired and was in EMS and Fire Services for over twenty years in addition to over ten years of varied field experience and extensive knowledge in a diverse range of emergency services and health systems. Experienced with national/international consulting, In-depth knowledge of dispatch, information systems, cross-functional projects/performance , change management, patient safety/quality improvement, and team leadership disciplines. Extensive experience managing teams and integrating technology, information and practices and setting standards to improve performance and efficiency. Particular strengths include:•Analyzing complex issues, applying strategic thinking and developing innovative solutions;•Applying critical thinking and identifying creative/reasonable approaches to organizing and perfecting systems to achieve business goals;•Interacting with professionals of diverse backgrounds/disciplines and inspiring/motivating others in considering new business ideas/possibilities;•Building strong working relationships through an open, truthful and direct approach;•Development and implementation of performance measures and evaluation frameworks.Specialties: Emergency Services, Dispatch, Deployment and Operational Analysis, Performance management, Performance Measures, KPI development, Balanced Scorecard, Continuous Improvement, Quality Projects, Patient Safety

Dan Bishop's Current Company Details
Darkhorse Emergency

Darkhorse Emergency

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Retired Independent Consultant on Emergency Services. Previous associate with Darkhorse Emergency and FireWise Consulting
edmonton, alberta, canada
Website:
darkhorseanalytics.com
Employees:
16
Dan Bishop Work Experience Details
  • Self-Employed
    Retired
    Self-Employed Oct 2021 - Present
    Cobble Hill, British Columbia, Canada
  • Darkhorse Emergency
    Associate
    Darkhorse Emergency Aug 2013 - Present
    Edmonton, Canada Area
    Contract to provide product advice and strategy for the development and marketing of advanced reporting tools for EMS and Fire Agencies. Engaging in consultative projects doing Service Reviews and the ongoing analysis and interpretation of performance measures.
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  • Firewise Consulting Ltd.
    Associate
    Firewise Consulting Ltd. Aug 2017 - Oct 2021
    Mill Bay, Bc
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  • Eif Medic Services
    Proprietor
    Eif Medic Services Nov 1984 - Oct 2021
    Mill Bay, Bc
    Experienced consultant and independent sales representative for Dispatch and reporting software, analysis of service delivery and related systems for Inter-Facility, Emergency Medical, and First Responder Services. Contracts including; CAD and RMS systems product development and support, integration of EMS and Health services, deployment and allocation of resources, staffing and capital project requirements,
  • Medapoint
    Advance Dispatch Product Director
    Medapoint Dec 2013 - Nov 2015
    Austin, Texas Area
    Contract work to develop a suite of EMS products including Dispatch, reporting, billing, and associated interfaces. Developing marketing strategies throughout the United States and providing direct client support. Worked with multiple agencies in improving dispatch performance, deployment practices, and operational performance.
  • Provincial Health Services Authority
    Quality Leader
    Provincial Health Services Authority Nov 2011 - Aug 2012
    Victoria, Bc
    Led and facilitated patient safety and quality initiatives. Management of Critical Patient Safety Event reviews and various improvement related projects:- Establishing Quality Committees including Terms of Reference and functions;- Redesigning product and equipment alert processes/procedures;- Improving accuracy/efficiency of Vehicle Safety checks;- Implementing an incident reporting system (PSLS) within the Datix system; - Improving completeness of patient care documentation by 25% through quality improvement cycles and training supervisors. Supported quality/patient safety functions and raised the profile of EHSC by representing the division. This included:- Designing/implementing strategies for Electronic Patient Care Reporting (ePCR);- Patient Safety display and participation at the 2012 Vancouver conference for Emergency Medical Services Chiefs of Canada
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  • Emergency And Health Services Commission
    Director - Clinical Performance Management
    Emergency And Health Services Commission Jan 2005 - Nov 2011
    Victoria, British Columbia
    Responsible for Quality Improvement, Quality Assurance, Patient Safety and performance management processes related to the delivery of pre-hospital emergency services and dispatch.• Improved the quality of emergency responses province-wide by establishing/managing/directing the quality programs for Dispatch, Ground Ambulance and Air programs. This involved up to 15 direct reports and budget in excess of $2M; - Leading performance management initiatives that contributed to BCAS being a leader in contributions to the Resuscitation Outcomes Consortium. - Directing clinical incident reviews and various projects related to improving patient care, dispatch functions and related business processes.
  • British Columbia Ambulance Service
    Manager Corporate Information And Performance
    British Columbia Ambulance Service Mar 2005 - Dec 2005
    Victoria , Bc
    Responsible for managing ongoing performance improvement initiatives and cross-functional project teams; representing BCAS on projects at the provincial/international level; and developing support systems/technology:• Provided management with timely performance reports for all program areas by developing/implementing key performance indicators. This included the ongoing management of a project utilizing the Balanced Scorecard approach focused on BCAS Service Plans; • Represented BCAS interests and supported the BC Resuscitations Outcomes Consortium goals by serving as the EMS Liaison and assisting in the development of the Standard Registry. This included communicating BCAS interests as a research site and development of information/processes;• Contributed to the ongoing development of the First Responders program and governance at the provincial level by participating as a team member of the EHS/BCAS/Fire Coordination committee.
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  • British Columbia Ambulance Service
    Manager Quality Improvement
    British Columbia Ambulance Service Sep 2000 - Mar 2005
    Victoria, Bc
    Responsible for the development and management of province-wide Quality Improvement/Assurance programs including support systems/technology and supervising up to seven CUPE/excluded staff and numerous cross-functional project teams:• Assisted in the establishment of standardized performance indicators for response time and unit utilization reporting by leading a project and developing National Benchmarking information for the EMS Directors group. This included identifying/developing/reporting through application of the Balanced Scorecard approach;• Contributed to developing key performance programs by introducing methodologies and approaches through involvement with the Government Performance Management group and cross ministry programs;• Assisted provincial/regional committees in creating MOUs by providing consulting services with respect to operational performance, dispatch practice, ambulance deployment strategies and station location options. This included such major initiatives as station planning for the lower mainland and deployment strategies for the Victoria post;
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  • City Of Edmonton
    Director
    City Of Edmonton Sep 1981 - Sep 2000
    Edmonton, Canada Area
    Various positions progressing from EMT to Paramedic and Dispatcher, Supervisor, Manager, and Director. Line supervision of EMS personnel, Managing Quality Improvement, Dispatch, and Technical Services departments.Led multiple improvement projects and increased system performance through the development of information management systems, analytic capabilities and expertise. Major accomplishments included working with a team to create a new Dispatch system and organization for combined EMS and Fire Operations, leading practices for the deployment and allocation of resources and creating a high performance system.
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Dan Bishop Skills

Emergency Services Training Leadership Quality Improvement Program Management Ambulance Business Process Improvement Patient Safety Policy Emergency Management Process Improvement Healthcare Ems Disaster Response Performance Management Quality Assurance Government Leadership Development First Responder Project Management Team Leadership Governance Management Healthcare Management Performance Measurement Project Planning Strategic Planning Public Speaking Team Building Paramedic Continuous Improvement Quality Management Crisis Management Cross Functional Team Leadership Key Performance Indicators Coaching Accreditation Analysis Deployment Strategies Spc Balanced Scorecard Computer Aided Dispatch Quality Improvement Processes Dashboards Metrics Benchmarking Project Execution Ems Management Kpi Implementation Change Management

Dan Bishop Education Details

Frequently Asked Questions about Dan Bishop

What company does Dan Bishop work for?

Dan Bishop works for Darkhorse Emergency

What is Dan Bishop's role at the current company?

Dan Bishop's current role is Retired Independent Consultant on Emergency Services. Previous associate with Darkhorse Emergency and FireWise Consulting.

What is Dan Bishop's email address?

Dan Bishop's email address is da****@****v.bc.ca

What schools did Dan Bishop attend?

Dan Bishop attended University Of Alberta, Northern Alberta Institute Of Technology.

What skills is Dan Bishop known for?

Dan Bishop has skills like Emergency Services, Training, Leadership, Quality Improvement, Program Management, Ambulance, Business Process Improvement, Patient Safety, Policy, Emergency Management, Process Improvement, Healthcare.

Who are Dan Bishop's colleagues?

Dan Bishop's colleagues are Alan Sweeney, Kate Mason, Robert Mah, Danielle Campbell, Nancy Ho, Patrisha D., Lara A..

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