Britney Dabney Email & Phone Number

United States

⦁Actively licensed with NMLS(1711784) ⦁Establishes, develops and maintain client referral relationships with Realtors and leads I n order to develop new business and or retain existing business.⦁Qualify applicant for the proper program based on their credit, income, payment history, and employment.⦁Ensures exceptional customer experience by overseeing the loan process from origination to close providing ongoing communication to customers and business partners

⦁Establishes, develops and maintain client referral relationships in order to develop new business and or retain existing business.⦁Analyze applicant information to determine whether the client is likely to qualify for the desired loan program.⦁Ensures exceptional customer experience by overseeing the loan process from origination to close providing ongoing communication to customers and business partners.

⦁Performs a variety of money laundering detection activities in support of the Bank Secrecy Act (BSA) and or Anti-Money Laundering (AML) regulations designed to prevent financial related crimes.⦁Follows established processes and investigates suspicious activities as part of AML regulations to stop illegally obtained cash from entering the legitimate financial institution.⦁Runs information against OFAC terrorist watch-list and various other Customer data to flag potential suspicious account activities.⦁Obtains information on customers occupation, criminal records, length of residence and other supporting investigation details.⦁Forwards suspicious transactions and supporting information to investigators for further review. ⦁Facilitates training to new team members

⦁ Process ACH and Direct Debit Payments.⦁ Achieves a high level of success by understanding customer needs, suggesting products and knowledge that will benefit the banking relationship.⦁ Maintain effective relationship with all customers⦁ Documents all sales activities and prepare targets for future sales.⦁ Handles inbound calls servicing a minimum of 140 customer inquiries per day with speed, accuracy and efficiency.