Manager
CurrentLead the development of high quality, detailed analysis for clients; support them in providing high levels of service while improving cost effectiveness, operational efficiency, and accountability. Plan execution of deliverables for clients; communicate with project team, client staff, and elected officials; provide clarity, resources, and ongoing support for project team. Acquire in-depth understanding of clients' core competencies, workload, operational practices, statutory requirements, technology utilization, and organizational culture in order to identify key issues and opportunities for improvement. Analyze staffing levels, workload, service data, and employee/community survey results in order to develop actionable, data-based management solutions. Research, draft, present, and win proposals in the development of new business.