Director Of Marketing
Offered economic development for Fort Belknap Indian Community via consumer lending and fintech products. Member of senior management team reporting directly to the executive group regarding financial and operational performance of consumer lending portfolio consisting of multiple brands in the direct to consumer lending category. Key Accomplishments - Leveraged data analytics and strategic marketing to adapt customer acquisition and retention strategies, maintaining profitability while mitigating risk during economic uncertainty and shifts in consumer behavior. - Assisted in securing financing to expand operations, including the establishment of two new call centers, creating over 200 local jobs. - Led a comprehensive rebranding initiative for a fintech product, aligning marketing strategy with business objectives to increase brand visibility and market share. - Utilized Iterable and Segment CDP to create and optimize customer journeys, integrating personalized messaging strategies that drove engagement and retention. - Coordinated national direct marketing campaigns across mail, email, SMS, and push notifications, resulting in a 300% increase in customer acquisition. - Built and scaled a marketing team from 1 to 7, driving employee engagement and professional growthCollaborated cross-functionally with product, sales, and compliance teams to align marketing strategy with organizational goals and ensure compliance with all regulatory and organizational requirements. - Applied data-driven strategies to optimize lead generation in direct-to-consumer lending campaigns, leveraging segmentation and targeted messaging to enhance engagement and ROI. - Analyzed campaign performance using Tableau and Kissmetrics, optimizing strategies to achieve a 36% reduction in acquisition costs while increasing conversions. - Executed A/B testing that enhanced landing page conversion rates by 200%, directly contributing to growth in revenue.