Program Director, Cloud Fabric
CurrentLed development, deployment, and ongoing operations of common Cloud services supporting IBM’s IaaS platform.Spearhead the complex development and deployment of application and Cloud services that enhance IBM’s IaaS platform. Guide the operational tasks of a department consisting of more than 120 employees and contractors including first and second line managers. Steer organizational design, set business direction, procure and balance resources, and recruit headcount to drive goals attainment while interfacing with key customers to elicit and fulfill requirements.Key Achievements:• Spearheaded the transition of an understaffed, previously under-organized team of approximately 25 personnel into an innovative, high performing, multi-functional team of 125. • Rapidly shifted from B2B technical solution sales to heading a cross-divisional Cloud infrastructure development and operations department.• Energized ongoing operations and productivity with an innovative organizational technical strategy that fostered buy-in and slashed personnel attrition by over 50%.