Dachelle Chenault
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Dachelle Chenault Email & Phone Number

Training Specialist at Medidata Solutions
Location: Atlanta, Georgia, United States 7 work roles 2 schools
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Current company
Role
Training Specialist
Location
Atlanta, Georgia, United States
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Who is Dachelle Chenault? Overview

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Quick answer

Dachelle Chenault is listed as Training Specialist at Medidata Solutions, a company with 2986 employees, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Dachelle Chenault.

Dachelle Chenault previously worked as eCOA Associate Patient Cloud Training Specialist at Medidata Solutions and Implementation Manager at Insight Advance. Dachelle Chenault holds Master’S Degree, Early Childhood Education And Teaching from Georgia State University.

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Medidata Solutions

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Profile bio

About Dachelle Chenault

I am an innovative, forward-thinking professional, with a demonstrated history of working in the education management and educational technology industries. I am skilled in implementation, Customer Relationship Management (CRM), Software as a Service (SaaS), communication, presentation, planning, customer service, and teamwork. I ensure a great customer experience through problem solving and having a solution orientated personal drive. With my teaching background, I am effective at training on technical systems and providing technology support for customers. I get energized in working with new product release teams to drive innovation for customer success. In addition to my experience, I have a master’s degree in Early Childhood Education and Teaching from Georgia State University and a Bachelor's Degree in English Literature from Spelman College. Success Highlights: • Customer Support Team | Process Improvement: Due to an increase in number of users by 3X, helped scale the customer help desk, with a better user experience for the customers and provided sustainability for the customer support team. This was achieved by analyzing data which informed the creation of new macros and help articles within Zendesk for the most frequently asked questions and issues.• New Product Releases: As a part of the product team, effectively contributed as part of many new feature releases. With the opportunity to create a better user experience and ultimately a better product for our customers. Effectively participated in creating of the new features for an app and web versions of a platform from inception, through testing, and going live on the platform.• Implementation: Oversee and have successfully implemented products for two grants awarded by the US Department of Education that impacts multiple districts and approximately 2,200 people. This was achieved through partnering with internal and external stakeholders, clearly communicating expectations, and understanding customer needs. This impacted an expanded reach and school districts to use the product that may not have had the opportunity.

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Dachelle Chenault's current company

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Medidata Solutions
Medidata Solutions
Training Specialist
United States
Website
Employees
2986
AeroLeads page
7 roles

Dachelle Chenault work experience

A career timeline built from the work history available for this profile.

Ecoa Associate Patient Cloud Training Specialist

Current

Remote

Sep 2022 - Present

Implementation Manager

Remote

  • Coordinate with the product team to manage account set-up and configuration.
  • Consult customers through the implementation process for their organization.
  • Conduct group trainings of up to 200 people virtually, using a variety of software tools.
  • Develop instructional and reference material for the product.
  • Track, analyze, and report data to customers.
  • Provide basic Tier 1 technical support to end users via email or chat in conjunction with the product support team.
Jul 2019 - Sep 2022

Professional Learning Specialist, Stem

Remote

  • Facilitated workshops for groups of up to 30 teachers.
  • Conducted coaching sessions in-person and remote for up to 15 teachers.
  • Provided support to individual classroom teachers by modeling, co-teaching, observing, and providing feedback.
  • Discussed student work and analyze data to drive student achievement.
  • Modeled targeted written feedback and formative assessment with teachers and administrators.
Apr 2018 - Jun 2019

Adjunct Instructor

Georgia Piedmont Technical College

Clarkston, Georgia

  • Instructed, mentored, and supervised international students with limited English proficiency in English as a Second Language (ESL) multi-level class.
  • Developed and initiated program and course outlines adhering to Technical College System of Georgia Curriculum Framework.
  • Evaluated and monitored student progress in attaining goals and objectives.
  • Developed and implemented teaching methods and maintain classroom management procedures and documentation.
Aug 2016 - Dec 2018

Teacher

Dekalb County School District

Stone Mountain, GA

  • Planned, implemented, and instructed all core content areas based upon Common Core curriculum for grades K-5 in an economically disadvantaged school.
  • Collected, analyzed, and interpreted student data to aid in lesson planning and areas of focus.
  • Provided support, strategies, and resources to students to meet academic goals.
  • Trained and mentored colleagues on new instructional initiatives.
Aug 2015 - May 2017

Teacher

Atlanta, GA

  • Planned, implemented, and instructed all grade level content areas based upon Common Core curriculum for grades K-5 in an economically disadvantaged school.
  • Collected, analyzed, and interpreted student data to aid in lesson planning and areas of focus.
  • Achieved 86% student passing rate for the Georgia Criterion Referenced Competency Test.
  • Achieved 83% of students increasing in the areas of mathematics and reading.
Aug 2011 - Jun 2015
Team & coworkers

Colleagues at Medidata Solutions

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2 education records

Dachelle Chenault education

Bachelor’S Degree, English Language And Literature, General

FAQ

Frequently asked questions about Dachelle Chenault

Quick answers generated from the profile data available on this page.

What company does Dachelle Chenault work for?

Dachelle Chenault works for Medidata Solutions.

What is Dachelle Chenault's role at Medidata Solutions?

Dachelle Chenault is listed as Training Specialist at Medidata Solutions.

Where is Dachelle Chenault based?

Dachelle Chenault is based in Atlanta, Georgia, United States while working with Medidata Solutions.

What companies has Dachelle Chenault worked for?

Dachelle Chenault has worked for Medidata Solutions, Insight Advance, Amplify, Georgia Piedmont Technical College, and Dekalb County School District.

Who are Dachelle Chenault's colleagues at Medidata Solutions?

Dachelle Chenault's colleagues at Medidata Solutions include Yahav Itzkovich, Margo Blagden Goodrich, Muhammad Khurram, Adrian Moraret, and Anita Mishra.

How can I contact Dachelle Chenault?

You can use AeroLeads to view verified contact signals for Dachelle Chenault at Medidata Solutions, including work email, phone, and LinkedIn data when available.

What schools did Dachelle Chenault attend?

Dachelle Chenault holds Master’S Degree, Early Childhood Education And Teaching from Georgia State University.

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