Steven D.C. Lin Email & Phone Number

Surrey, Bc, Ca

Taiwan

． Call Center Incoming call forecasting & traffic engineering planning and management． Traffic data collation, statistical analysis, information visualization and presentation output． Data cleaning, integration, mining． Based on satisfaction data, promote projects to improve customer service experience process． Data processing, tracking and observation of various management indicators of Call Center

． Use business knowledge to discover, analyze, and define data of value to users． Analyze and track usage statistics to identify key data for product optimization． Rediscover information architecture and define visual and composite data． Business software development, data analysis, reporting and Excel model building

Taiwan

Help to execute and support the verification, projection/tracking and analysis related the distributor award/reward qualification and business development.(1) Handle the monthly and annual distributor award/FAA related verification、projection/tracking, data support of HATV (High Award Tracking/Verification) and award verification related system development.(2) Cooperate with local and headquarter IT to develop the system programs to fulfill the needs of various sales plan programs or distributor management related; help to ensure the accuracy for all distributor’s data related in the core and local systems.(3) Execute a range of business analysis, including LGS (Leader Growth Solution), Sales key indicators and LOS/LOA, distributor business to support the needs from sales division and management team.(4) Help to develop and better utilize Business Intelligence system, and internal systems to optimize the synergistic effect on providing the analysis report of distributor business, ex. LGS (Leader Growth Solution), Sales Plan.

Taiwan

．Performance management and sales channels analysis．Department expenses, budget and report preparation．Account management of premiums receivable．Assist supervisors to prepare related business reports and briefings

Taiwan

．Through data mining, analyze and classify customer transaction behaviors, find risk points and assist department managers in formulating risk control strategies．Establish a mathematical model for early warning and control of transaction risks, and dynamically monitor risks in the transaction process through technical means．Design and implement transaction-related data acquisition and analysis system．Make recommendations on the allocation of operating resources through data analysis．Project management related to transaction risk control．Submit transaction risk information reports regularly

Taiwan

．Study the mathematical theories and proofs of basic statistics to innovate or improve numerical data．For special purpose statistical methods, provide opinions on application possibilities and efficiency．Planning and hosting various statistical surveys (such as betting behavior surveys)．Plan the processing procedures of various data (such as trading data), make various forms and guide the calculation work．Organize, review and analyze financial data, and write results reports．Write reports on survey methods, design, implementation and survey resultsEngaged in statistical research and survey work, in order to innovate and improve statistical methods, or provide survey results and suggestions, including trading team transaction analysis, sales and profit analysis, channel and customer betting behavior analysis, etc.

Taiwan

Transaction Risk Monitoring:．Confirm that the operation of the trading team meets the risk control standards set by the company．Assist the trading team to monitor the transaction status of "special customers"．When the upper limit of risk control needs to be adjusted, consult the relevant supervisor for approvalOther Operational Analysis:．Including trading team transaction analysis, sales and profit analysis, channel and customer betting behavior analysis, etc.

Taiwan

．Monthly valuation reporting．Quarterly US GAAP reporting．Yearly source of earning reporting．Actuarial systems development and maintenance