Closinglock is modernizing the real estate world’s way of transferring information to eliminate wire fraud and protects buyers, lenders, agents and closing companies from loss. Closinglock’s core feature is a secure portal for title clients to effortlessly retrieve wire transfer instructions. The portal is accessible from all platforms and on all operating systems – title clients can easily download wire instructions anytime, anywhere.-Lead Customer Success team for customer value realization through adoption, retention, and expansion

Checkr powers people infrastructure for the future of work. With artificial intelligence and machine learning, our platform and solutions make background checks faster, easier, and more compliant. Using Checkr’s advanced screening technology, companies can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.-Lead the teams and programs responsible for driving customer engagement, adoption, retention, and expansion for a $200M book of business across Enterprise, MidMarket, and SMB customers

Liferay makes software that helps companies create digital experiences on the web, mobile and connected devices and works with Fortune 1000 companies across multiple industries to create a seamless experience for all audiences such as partners, employees and customers.-Led North America Customer Success team of trusted advisors for portfolio of B2B enterprise and scale customers -Owned customer relationship, health, adoption, expansions, and renewals-Launched and executed programs to ensure customer satisfaction and retention-Acted as direct interface for contract negotiation and procurement

ReplyAll Health reduces the stress on patients and care givers by using SaaS technology using SMS to streamline communications to family, friends, co-workers.-Managed B2B enterprise revenue efforts targeting large hospital systems, wellness groups, and advocacy organizations-Customer Success interface with enterprise clients in addition to self-serve customers-Led partner integration efforts and revenue sharing agreements, increasing user adoption-Pipeline growth and management

Datahoist, Inc. is a leading provider of Industrial Internet of Things machine learning and artificial intelligence technology products focused on predicting health trends for vertical transportation assets, including elevators, escalators, and moving walkways globally. As COO my responsibilities included execution of all revenue generation efforts with current customers and partners (Microsoft, Arrow Electronics, ARM). Additional responsibility included leading the supply chain effort from prototype design to full production. Lastly, I negotiated supplier contracts, managed ongoing public and commercial procurement projects, and led all compliance efforts.-Led customer success function achieving gross and net retention goals-Negotiated multiple purchase contracts, public and commercial-Secured multiple funding streams-Papered multiple strategic partnerships

Acquired by Donuts, Inc. in 2017, BudURL was an enterprise link management platform with 30+ enterprise clients including Coca-Cola, General Motors, Goldman Sachs, Canon, Patagonia, Airbnb, Luxottica Group, Pacific Life, Bazaarvoice, Pacific Life, Family Dollar, Honeywell, Sunglass Hut, and Al-Jazeera among many others.I led the customer success team and performed sales operations and pipeline management managing revenue generation.-100% retention of enterprise clients as head of customer success-Negotiated contracts for multiple new enterprise clients in the Fortune 50-Papered strategic partnerships with revenue share with MarTech platform providers-Led formal due diligence with acquirers

21CT, Inc. was a cutting edge big data analytics technology company specializing in intelligence, cybersecurity, and healthcare solutions for the public sector and commercial clients in the Fortune 1000.Reporting directly to the Chief Executive Officer, I led the revenue generation organization to the commercial sector, numerous agencies of the federal government, and state agencies across the country. Responsibilities included ownership of the full lifecycle of purchasing and vendor negotiation, as well as managing the in-house legal team and all relationships with outside counsel for all matters related to intellectual property, contract negotiations, and audits.-Secured award from the full lifecycle for multiple eight-figure contracts with the public sector as well as dozens of commercial six-figure contracts-Led strategic sourcing for multiple six-figure vendor purchases-Grew patent portfolio from 0 to 15+

As a 3rd law year student working for the law clinic funded by a stipend from Catholic Charities, I advocated for low-income clients in criminal, civil, and administrative settings, supervised Social Security/Medicaid appeals, and represented clients in divorces, child support modifications, guardianships, wills, and orders of protection.

Phoenix Networks was an Internet Service Provider of Synchronous Digital Subscriber Lines (SDSL) to corporate and residential customers nationwide. Acquired by Megapath in 2001, employees of Phoenix Networks transitioned operations and customers to Megapath.At Phoenix Networks I supervised a team of three support engineers, configured Cisco routers for customer use, provided remote and on-site network escalation support, and assisted in the administration of the company Local Area Network including Windows 2000 Services, Microsoft Exchange Server, and approximately 200 workstations.