* Overseeing all aspects of Oxygen's "Early Payment Program" at a highly complex $10+ Billion agency within the State of Texas* Managing all client relationships across the leadership team, Procurement and Accounts Payable* Managing professional services and supporting sales results via customer engagements* Facilitating program process improvements and implementing strategy and execution (including but not limited to):--> continually looking for opportunities to improve and… Show more * Overseeing all aspects of Oxygen's "Early Payment Program" at a highly complex $10+ Billion agency within the State of Texas* Managing all client relationships across the leadership team, Procurement and Accounts Payable* Managing professional services and supporting sales results via customer engagements* Facilitating program process improvements and implementing strategy and execution (including but not limited to):--> continually looking for opportunities to improve and accelerate the early payment process--> hosting workshops with the client to evaluate process alternatives and gain feedback--> providing recommendations for program enhancements--> writing marketing & client materials to improve education and communication--> designing / programming automated email campaign process using Eloqua to bring in more suppliers into the program--> refining supplier support education materials to streamline and reduce support cases Show less

* Finance management services include A/R, A/P, reconciliation, client invoicing, financial statements & reports, HR, payroll, estimates, inventory, payroll, ensuring all insurance policies are legally compliant, coordinating with accountant for year-end taxes* Preparing & filing federal 940 / 941 reports, annual Texas Comptroller franchise tax, quarterly sales tax, quarterly payroll, renewing domestic and international copyrights and patents

RUSSEL MOORE COMMERCIAL REAL ESTATE:

* Creating company website using WIX
* Managing customer interaction and communications
* Creating business org flowcharts using Visio for Mr. Moore’s 20+ businesses
* Filing commercial zoning permit renewals & revisions
* Utilizing GIS software (DeLorme’s Xmap & Street Atlas, ESRI’s ArcGIS & Business Analyst Online) for plotting commercial businesses and identifying investment opportunities
* Creating demographic study reports based on the needs of the client and commercial properties being targeted for investment
* Editing legal contracts using ZipForms Plus
* Refining & organizing company branding (i.e., standard letterhead, logos, financial reports, marketing materials, etc.)

****RE-ORGANIZATION & EFFICIENCY ACCOMPLISHMENTS FOR BOTH COMPANIES***

* Implemented employee time tracking procedures, provided training & ongoing support to employees & management team, and redesigned employee handbook
* Centralized all internet logins & passwords for quick & efficient access
* Created process standards for equipment maintenance procedures and upcoming company events
* Standardized paperless filing procedures & set up additional cloud storage services
* Researched & executed project management practices & provided training / support to management team
* Deployed phone routing system for car multiple car wash locations including writing & recording all menu scripts
*Standardized paperless filing procedures & set up cloud storage services

PALMS CAR WASH (Owend by Russel Moore):* Designing & publishing new website using WIX - including an integrated online customer survey form, employee application process & interactive quizzes for customer coupon giveaways* Accounting services include A/R, A/P, reconciliation, invoicing, calculating employee commission & daily sales statistics * Entering new hires into Quickbooks & time tracking software, maintaining all employee clock ins/outs to ensure accurate payroll… Show more PALMS CAR WASH (Owend by Russel Moore):* Designing & publishing new website using WIX - including an integrated online customer survey form, employee application process & interactive quizzes for customer coupon giveaways* Accounting services include A/R, A/P, reconciliation, invoicing, calculating employee commission & daily sales statistics * Entering new hires into Quickbooks & time tracking software, maintaining all employee clock ins/outs to ensure accurate payroll, designing “sales tactic” flowcharts for role-play at employee sales meetings* Coordinating company mascot “Soft Foam Jerome” to attend community events* Social media updates including FB, YouTube, Twitter & Google+ pages & maintaining accurate information for multiple businesses on local Google business directories & Google Maps* Providing ongoing technical support/troubleshooting of hardware & software issues for multiple offices* Entering additions & updates of new/existing tasks for management team into project management software* Designing & updating marketing materials using Photoshop, Visio, Illustrator, MS Word, Excel, SnagIt, etc. * Client & vendor database maintenance Show less

* Answered incoming calls, greeted all customers and provided customer service support, ordered office supplies, distributed mail and all correspondence, kept the office running efficiently, ordered office and complimentary refreshment supplies, planned corporate events, and researched and executed luncheons and travel arrangements for transient aviation clients* Provided General Manager and Line Service Manager with administrative support, audited and executed all hangar lease contracts… Show more * Answered incoming calls, greeted all customers and provided customer service support, ordered office supplies, distributed mail and all correspondence, kept the office running efficiently, ordered office and complimentary refreshment supplies, planned corporate events, and researched and executed luncheons and travel arrangements for transient aviation clients* Provided General Manager and Line Service Manager with administrative support, audited and executed all hangar lease contracts, updated extensive client database which included sensitive credit card information* Created aviation fuel tickets, monitored fuel intake/outtake and was responsible for charging all clients for fuel and other aviation services* Supervised 10-15 office personnel, conducted new hire interviews and provided training for new employees* Accounting duties included: A/P, A/R, reconciling all credit card receivables, monthly office rental space and hangar tenant invoicing, semi-monthly plane inventory reconciliation, maintenance shop inventory reconciliation, bank account reconciliation, petty cash reconciliation, daily financial reports, payroll, and coordinated with accountant on all financials Show less

Provided remote executive administrative support for various companies and fellow entrepreneurs on a contract basis including (but not limited to) the following:* Internet research, client liaison, coordinating and attending focus groups and presenting subsequent findings, travel arrangements, website maintenance, executive calendar & planning, client database maintenance, composition and/or execution of press releases & marketing materials, contracts, legal documents, proposals… Show more Provided remote executive administrative support for various companies and fellow entrepreneurs on a contract basis including (but not limited to) the following:* Internet research, client liaison, coordinating and attending focus groups and presenting subsequent findings, travel arrangements, website maintenance, executive calendar & planning, client database maintenance, composition and/or execution of press releases & marketing materials, contracts, legal documents, proposals, flowcharts, mathematical database statistics, technical specifications* Assisted clients with computer tutoring and hardware/software implementation and troubleshooting* Legal, medical and general transcription services* Accounting services include A/R, A/P, reconciliation, invoicing, estimates, inventory, payroll and coordination with accountants for year-end taxes Show less

* Answered incoming calls, interacted with clients, managed filing processes, ordered office supplies and kept office running efficiently, updated client database and library, facilitated all mail and deliveries, and planned all corporate events* Provided administrative support for architects, transcribed and produced architectural technical specifications from dictation, compiled cost estimates and meeting minutes* Produced prospective client proposals and marketing materials using… Show more * Answered incoming calls, interacted with clients, managed filing processes, ordered office supplies and kept office running efficiently, updated client database and library, facilitated all mail and deliveries, and planned all corporate events* Provided administrative support for architects, transcribed and produced architectural technical specifications from dictation, compiled cost estimates and meeting minutes* Produced prospective client proposals and marketing materials using PageMaker Show less