Daci Racher Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

- Conduct detailed, end-to-end audit of sensitive government documentation pertaining to participants enrolled in the Re-Work Now and Workforce and Education Readiness Continuum- Drive deep-dive investigations into select cases to find non-compliance and enforce federal policy applicable to the program- Analyze current policies / procedures and offered actionable strategies that led to higher levels of compliance that regularly met organization goals- Collaborated with the Program Leadership and Board staff to clarify processes and performance measures; adjusted internal best practices to ensure adherence to local, state, and federal rules and regulation- Maintain detailed case records capturing participant needs and recommendations for their fulfillment, according to data-management procedures established by program management across various case and ticket management systems - Utilize QA tools to create clear procedural workflows in Excel to be leveraged as desk aides for staff during file reviews- Developed 15+ technical software “walk-throughs” for case management staff - Restructured file submission protocols leading to easier, shortened processing times

Austin, Texas, United States

Austin, Texas Metropolitan Area

- Researched, aggregated, and curated large data sets, including social media accounts, associatedwebsites, and applicable demographics to preserve data quality- Structured database hierarchies according to any number of varying focuses- Systematically reviewed and maintained databases and created accurate, concise reports- Trained coworkers on developing SOP and mentored struggling workmates on best practices- Trusted with delegating tasks to other team members to coordinate massive data audits- Consolidated information into action item-lists for clients to

Bastrop, Texas, United States

- Represented Excelin and acted as a liaison to premier clients and the local community- Developed and sustained relationships with referral sources via special events/promotions- Built three distinct company websites from scratch and performed routine site maintenance- Grew brand’s online presence through targeted ad campaigns and managed multiple social media accounts including scheduled posts and interacting with daily followers- Created professional and engaging digital content using Hootsuite software- Oversaw all local branch print media including mockup designing and distribution- Acted as an HR generalist duties such as processing applications, referrals, and onboarding- Moderated nuanced conflicts with other entities and proposed amenable win-win solutions- Assisted partners’ implementation of new software/paperwork relating to HIPPA compliance- Exceeded sales and referral goals for 8 successive months and earned a 6% yearly bonus- Contributed to Excelin’s “Best Home Health Company” award in Bastrop County for FY 2019