Dacjan Domagała Email & Phone Number

Wrocław, Dolnośląskie, Poland

- Testing new game features prepared by the development team (mainly frontend);- collaborating with frontend developers to create interfaces, in order to provide a better experience for our players;- creating documentation for processes, related to the QA department, in Confluence;- monitoring the occurrence of exceptions and crashes in our games using the Sentry tool, after the release of new versions of the games;- overseeing the creation and distribution of a survey to gauge player feedback on the Wild Hunt game;- training a new employee of the QA department;- collaborating with the Employer Branding department - presenting my career path in the company on a video promoting internal recruitment.

Wrocław, Dolnośląskie, Poland

- Supporting the development of three products - mobile games Wild Hunt, Let's Fish and Airline Commander;- conducting game tests using the Unity engine;- testing new game events prepared by the Liveops team;- testing new content (animals, weapons, locations and aircraft) prepared by the Content design team;- conducting internal testing of new game versions and publishing them to the production environment via Google Play and App Store panels;- reporting bugs found using Jira;- performing regression testing when introducing features with a high impact on our games' systems;- managing the local repository using TortoiseGit and TortoiseSVN.

Wrocław, Dolnośląskie, Poland

Wroclaw, Lower Silesian District, Poland

Currently, I am part of a team that addresses all the messages coming from the company's worldwide player base. It includes explaining game mechanics, gathering feedback and providing solutions to reported in-game issues.Also, I am constantly looking for opportunities to raise the overall quality of provided service and to automate repeatable processes.

My main tasks included maintaining good relations with the company's key customers and providing them with the best offersThis position allowed me to learn basic sales techniques and how to make a long term relation with a customer.

I was responsible for resolving complaints and answering customer questions related to the company's products