David Claypool Email & Phone Number

Charlotte, North Carolina, US

Segra is one of the largest fiber bandwidth companies in the eastern U.S. It owns and operates an advanced fiber infrastructure network of more than 23,000 miles that connects more than 9,000 on-net locations and six data centers throughout nine Mid-Atlantic and Southeastern states. Responsible for day to day technical support for local account managers.

Scottsdale, Arizona, US

Reporting to the VP of Product Marketing for the SD-Branch solution with direct responsibilities in all aspects of delivering, defining, branding and supporting the SD-Branch product evolution. The SD-Branch solution was a new and proprietary SD-WAN platform.Initiated Design and content delivery that included public facing technical white papers, sales.

Austin, Texas, US

• Supported the sales process and collaborated with the customers' technical teams to win new projects and grow existing revenue while ensuring a successful experience from discovery through implementation. Typical.
• Customer Demonstrations of software products: BroadSoft UCaaS and Velocloud Orchestrator
• Prepared SOW and call flow documents for VoIP and UC installations, Contact Center development
• Visio drawings for SD-WAN opportunities, MPLS, Ethernet and multi-location designs
• Knowledge of: Port Forwarding, NAT, PAT, VLAN’s, SIP, RTP, H.323, VoIP and SIP clients

• Completed a full service consulting engagement as single source for system design, implementation, and Project Management of Mitel Unified Communications. The primary goal was to properly align technology, business and.
• The available platforms were a public, private, hybrid, IaaS, or a premise based option
• Influenced and positioned the MITEL Infrastructure as a Service product which contained all the elements necessary for a global communication network: SIP trunks, Internet bandwidth, VMware licensing, virtual machines.
• Additional services were Ruckus Wi-Fi designs for hospitality and email marketing campaigns with content delivery via social media

Monroe, LA, US

• Sales Engineer, CenturyLink 03/2009-03/2014 Primary technical support for a team of account managers in the Western Region including pre-sale network design of Metro-National Ethernet solutions including EVPL, EPL and.
• Managed creation of a “quick quote” pricing database that enabled a 300% improvement in the delivery of Avaya and Nortel SMB customer proposals
• Gap analysis for product delivery and implementation procedures with cross functional teams to ensure alignment with sellers, field technicians and current sales tools
• Initiated and developed new pricing policy with respect to Ethernet sales by engaging corporate product leaders and presenting the business case issues and risk of non-acceptance
• Additional initiatives included; product marketing liaison, product and pricing development to streamline field proposals and customer contract cycles

Dallas, TX, US

• Recruited to provide technical sales support and IP based product upgrades to a Central Texas Account base with eight million dollars in annual revenue. The primary focus was new sales revenue via Network Design for.
• Design and support the implementation of complex VOIP and data products.
• Achieved several million dollar contract terms in the Restaurant and Manufacturing sectors.
• Intensive skill sets in initial customer contact, proposal writing, contract negotiations
• Managed customer data appointments and led networking strategy sessions
• Exceeded aggressive sales quotas by managing account team toward IP product set

Bba, Marketing And Computer Science

Telecommunications Management Certificate, Telecommunications