We partner with business leaders to help them nurture thriving company cultures. We use results-driven data to innovate a strategic and personalized approach that fosters employee engagement, grows revenue, and improves client satisfaction. Skilled at how to better recruit, engage & leverage company culture and talent to maximize business potential. Said plainly, we help companies harness their culture to fuel growth.As part of our culture work, we also mentor to CEOs, presidents, key executives, and business owners. I possess a passion for helping others, high emotional IQ, and vast and varied business experience. I'm dedicated to helping you find your own unique, transformational path to success in work and life. I will listen, probe, challenge, clarify and generate insights for you.Top skills: articulating & communicating vision • establishing trust, compassion, stability & hope • developing leaders & individual effectiveness • leading direction, structure & human side of change • instilling & cultivating an innovative cultureAreas of expertise: leadership & organizational development • strategic planning & execution •change management • EQ & communication • employee engagement • leadership 360 reviewsFeeling stuck or tired of the status quo?Please call: (503)-502-4664, email: dana@vibrantcultures.com or message via LinkedIn.

Umbrella company for multiple business endeavors and investments committed to helping the generations elevate each other's talents & strengths.

Vistage Chair Excellence Award Recipient 2018 & 2019Founded in 1957 and headquartered in San Diego, California, Vistage assembles and facilitates private advisory boards for CEOs, senior executives, and business owners. Vistage members participate in monthly, Chair-led private advisory board meetings. More than 20,000+ members in 16 countries also have access to one-to-one executive coaching, expert speakers, and our global network of business leaders.Vistage Chairs are highly respected and trusted practitioners of Vistage’s well-established method for peer-group facilitation and executive coaching. A Vistage Chair is a trusted advisor dedicated to helping CEOs, executives and business owners reach their full potential.Results that matter:• An independent 2015 D&B analysis reveals Vistage member companies have "3x higher growth of Compounded Annual Growth Rate (CAGR) than non-members."• Vistage member themselves report: 1,000-10,000% return-on-investment and 3-30x faster revenue growth with a significantly improved bottom-line.• Almost all Vistage members surveyed say they are enjoying better work-life balance, working fewer hours and spending more quality time with family and friends.

Dynamic Events is a full-service meetings, logistics, and technology provider that specializes in worldwide, high-tech events.Strategic senior leader accountable for the internal operations, finance, and human resource teams. -Pioneered the development and implementation of core values and regular employee engagement surveys.-Evaluated and implemented new strategic vendors and company-wide financial controls.-Enhanced finance and HR role within the organization by proactive engagement in business initiatives and encouraging partnership across the organization.-Directed creation of management reporting package and the budgeting/financial models used for strategic planning.-Collaborated with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel.-Revamped and aligned company handbook, hiring process, onboarding process, and exit process to company culture and core values.

Promoted to this position after only 7 months at Clinicient. Operational leader for client and professional services organization accountable for training, implementation, technical support, and client input for Clinicient’s practice management software solutions.-Client account management strategies increased Net Promoter Score 12 points in less than 6 months.-Successfully upsold clients to premiere service offering leading to over 500k in additional 2014 revenue (YTD).-Assisted in planning and execution of office move project including furniture design, vendor negotiations, and strategic selection of amenities with emphasis on improved employee satisfaction and collaboration.-Retained 99% of clients while growing the customer base by 40%.-Improved percent of cases resolved from 42% to 82%.-Personalized training and coaching plans that lead to an increased in team efficiency of 112%. -Implemented a change management strategy that increased client adoption and experience while decreasing client ramp and doubling employee capacity.

Clinicient provides web-based practice management systems for Outpatient Rehabilitation practices, giving physical therapy clinics patient scheduling, clinical documentation (EMR), billing and reporting software. Customer advocate and leader of a team focused on the delivery of customer care and technical support. In charge of developing and refining existing service delivery processes to ensure improved customer satisfaction and client-focused product direction.-Skilled people developer and coach with a focus on cross-training and a train the trainer methodology leading to greater scalability and product adoption. -Developed role-based training “boot camps” to accelerate time to mastery and decrease learning curve for internal staff and/or client partner organizations. Efforts caused a 60% decrease in client support utilization during first 3 months.-Improved backlogged support cases aging over 3 years to within 7 days in less than 6 months. -Increased client satisfaction by implementing “customer first” initiatives that improved responsiveness 1027%.

General manager role responsible for daily hospital operations, client experience, and sales goals with direct sales and P&L responsibility for multiple sites with >15 million in revenue throughout Oregon and Washington.-Responsible for both direct and in-direct sales for select West market hospitals.-Sales strategies and execution lead to top 5% of PetSmart penetration and sales revenue for all clinics nationwide.-Developed targeted marking campaigns to drive awareness and generate new leads that lead to a client base growth of 146%.-Develops innovative systems for capturing additional available business/sales while enhancing the client experience and driving client retention.-Involved in development of significant practice-wide marketing efforts including client facing videos, mailers to drive business, membership cards to enhance retention, and new brochures to increase sales leading to 125% more client upgrades and an 87% increase in annual client renewals.-Enthusiastically and effectively lead multiple teams consisting of up to 75 doctors and professionals through a collaborative style involving one-on-one coaching, service trainings, and employee empowerment leading to revenue growth of 26-96% YOY at multiple sites with OR and WA.-Provided software feedback and testing to enhance user friendliness and client facing tools. -Involved in development of significant practice-wide marketing efforts including client facing videos, mailers to drive business, membership cards to enhance retention, and new brochures to increase sales.

Founded in Portland, OR, in 1955, Banfield is the largest veterinary practice in the world and an innovative leader in the industry. In 2007, Banfield joined the Mars, Inc. family of businesses, and today we are more than 860 hospitals strong with over 14,000 associates working toward one goal—to give pets the highest quality veterinary care in neighborhoods across the United States and Puerto Rico.Business management role with fifteen direct reports. Hired and trained all personal with individual sales and renewal goals. Responsible for both top line and bottom line growth. -Restored financial performance and accountability. -Revived hospital from a poor performer to one of the premier hospitals within the West region.-Increased Net Revenue 96% in 2008. -Ensured quality by enhancing the proficiency of the team through innovative systems and training efforts.-Realigned management and team to streamline processes, increase revenue and decrease cost.-Increased Wellness Plan Revenue Sales by $200,000 through personalized training of employees and education around benefits of preventive care services.