A highly motivated and results-driven professional with over 3 years of experience in customer service, administrative support, and leadership roles. Adept at building strong relationships with customers, providing exceptional support, and ensuring customer satisfaction. Skilled in managing administrative tasks, streamlining operations, and leading teams to achieve organizational goals. Known for excellent communication skills, problem-solving abilities, and a proactive approach to enhancing customer experiences and operational efficiency.
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Operations ManagerBlack Hair Ng Jan 2022 - Jun 2023Ibadan, Oyo State, Nigeria- Assisted with general administrative and support duties.- Ensured customer satisfaction and maintained professional customer support.- Followed up on day-to-day activities of the organization.- Interacted with customers to resolve issues and answer questions about company services and policies.
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Customer Service RepresentativeEcho Media Jan 2021 - Sep 2021Ibadan, Oyo State, Nigeria- Developed strong relationships and trust with customers through open and interactive communication.- Engaged with current and potential clients via phone, email, and social media chat.- Generated sales leads and identified new business opportunities.- Maintained detailed records of customer interactions, processed customer accounts, and managed documentation.- Handled a high volume of calls efficiently and effectively.- Provided comprehensive administrative support.
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Administrative AssistantEying Grammar School Nov 2019 - Oct 2020Ibadan, Oyo State, Nigeria- Communicated effectively with teachers, parents, and external organizations.- Managed mailing and dispatching of letters.- Provided administrative support to the Director.- Offered one-on-one support to students.- Prepared lesson materials and graded papers.- Managed classroom activities and maintained discipline.- Evaluated student performance and provided constructive feedback.
Dada Esther Education Details
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Tai Solarin University Of EducationSocial Studies
Frequently Asked Questions about Dada Esther
What is Dada Esther's role at the current company?
Dada Esther's current role is Human Resource Manager| People management | Administrator.
What schools did Dada Esther attend?
Dada Esther attended Tai Solarin University Of Education.
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