Maintained and updated village land and property records.Collected land revenue and issued payment receipts.Processed and issued income, caste, and residence certificates.Mediated and resolved land disputes within the community.Assisted villagers with government schemes and benefits.Conducted surveys for land acquisition and infrastructure projects.Participated in disaster management and relief efforts.

Handled customer calls, resolving inquiries and complaints.Assisted with account management, billing issues, and service requests.Promoted and sold Kotak Mahindra Bank credit cards, assisting with applications.Maintained detailed records and ensured compliance with company policies.