Dayoung K. Email & Phone Number

Seoul, South Korea

DADA boasts over 50 years of expertise in hat/cap manufacturing and exports. We provide a one-stop solution from R&D to mass production, trusted by top global sportswear brands and major U.S. fashion retailers.Our Marketing Team creates tailored strategies for the clients, going beyond traditional product marketing in the manufacturing industry. By collaborating with professional teams, we provide exceptional headwear insights and build client trust.

London, England, United Kingdom

KOTRA London is a South-Korean governmental agency facilitating business relationships between Korean and UK companies. I organized 5 projects, mostly online marketing to raise awareness of Korean clients and KOTRA London itself. • E-mail Campaign: Effectively delivered a mass campaign using software (Mailchimp, Sendinblue) resulting in over 60% open rate • Instagram Campaign: Developed and implemented a channel launch strategy creating engaging content • Outbound Marketing:… Show more KOTRA London is a South-Korean governmental agency facilitating business relationships between Korean and UK companies. I organized 5 projects, mostly online marketing to raise awareness of Korean clients and KOTRA London itself. • E-mail Campaign: Effectively delivered a mass campaign using software (Mailchimp, Sendinblue) resulting in over 60% open rate • Instagram Campaign: Developed and implemented a channel launch strategy creating engaging content • Outbound Marketing: Created proposal on behalf of Korean clients and approached potential buyers resulting in their first meetings & sales in the UK• Researched industry trends and created reports for Korean clients' deeper understanding of the UK market • Conducted Internal training on an e-mail marketing software and new in-house CRM software• Client liaising and communication as the first point of contact Show less

London, England, United Kingdom

Abalon Trust is an innovative, international eye-health charity working with medically underserved communities in sub-Saharan Africa, The Caribbean and the UK.

Seoul, South Korea

ADD Corp., Est. 1998, is a high-quality manufacturing exporter of soft toys maintaining long-lasting customer relationships across Europe and APAC. I performed end-to-end management of international sales marketing projects including proposal, sample development, and production orders. · Managed production orders and ensured timely production while meeting the quality specification of the clients. Resulting in customer satisfaction and re-orders.· Created and operated new item… Show more ADD Corp., Est. 1998, is a high-quality manufacturing exporter of soft toys maintaining long-lasting customer relationships across Europe and APAC. I performed end-to-end management of international sales marketing projects including proposal, sample development, and production orders. · Managed production orders and ensured timely production while meeting the quality specification of the clients. Resulting in customer satisfaction and re-orders.· Created and operated new item development projects. Met customers' design and budget needs by cooperating with related teams and negotiating with clients. Converted multiple projects to new orders as a result. · Attracted potential customers at annual trade fairs and built stronger relationships through consistent online follow-up. Contributed to generating new businesses and rebuilding relationships with formal clients. Show less

Seoul, South Korea

Handling around 80 calls and multiple e-mails on a daily basis, I provided appropriate customer service liaising with customers, other teams, and overseas UPS HQ.· Supported resolving a wide range of customer inquiries including custom clearance, delivery issues, and invoicing in accordance with the guideline of the related teams.· Arranged pick-up booking on-call· Tracked shipment and provided follow-ups to customers· Supported customers to create UPS accounts

Gyeonggi, South Korea

The branch I worked had a high percentage of regular customers and global customers. Mainly working as an order taker and presenter, I reduced serving time of each order during the busiest shift hours. · Achieved regular customers' satisfaction by proactively responding to their regular demands.· Improved satisfaction of English-speaking customers by communicating with them in fluent spoken English.· Supported to increase daily sales performance by upselling.· Shared English… Show more The branch I worked had a high percentage of regular customers and global customers. Mainly working as an order taker and presenter, I reduced serving time of each order during the busiest shift hours. · Achieved regular customers' satisfaction by proactively responding to their regular demands.· Improved satisfaction of English-speaking customers by communicating with them in fluent spoken English.· Supported to increase daily sales performance by upselling.· Shared English serving expressions for crew members to maintain high efficiency of service for English-speaking customers. Show less

Seoul, South Korea

edm Education is an industry-leading overseas educational consulting and service firm in South Korea. I succeeded in increasing the number of daily visits of the blog by optimising content and ranking on 1st page of Naver search result. (Naver is no.1 search engine in South Korea) · Day-to-day created and uploaded content across the online channels including blog, Facebook, Twitter and the company website. Created graphic design using Photoshop to make more impression.· Updated… Show more edm Education is an industry-leading overseas educational consulting and service firm in South Korea. I succeeded in increasing the number of daily visits of the blog by optimising content and ranking on 1st page of Naver search result. (Naver is no.1 search engine in South Korea) · Day-to-day created and uploaded content across the online channels including blog, Facebook, Twitter and the company website. Created graphic design using Photoshop to make more impression.· Updated existing blog posts by correcting outdated information, implementing search engine optimization, and including appropriate media. · Researched industry news· Repurposed internal content on owned media· Proofread a company brochure by utilizing Korean grammar skills. Show less