Alex Golubev Email & Phone Number

Moscow, Moscow City, Russia

Melbourne, Victoria, Australia

Analyse and modify new and existing engineering technologies and apply them in the testing and implementation of engineering projects.• Resolve, repair and install fiber optic systems and ensure that they work properly.• Examine and replace faulty and old fiber optic cables and also organize scheduled maintenance routines.• Providing technical support for telecommunication network and devices• Develop sensor indicators and conduct timely inspections to make sure that faulty fiber optic system does not destabilize its performance.

Moscow, Russian Federation

- Organization and implementation of routine work to ensure the regular functioning of the software and hardware of the trading and clearing systems during the trading session on financial markets (stock, money);- Consultation of employees of operational and functional divisions of the regarding the operation of application software and trading modes;- Implementation of fixation, localization of emergency situations in the work of the trading system and application software;- Participation in the restoration of the regular work of systems accompanied by the department or of individual components of the systems followed;- Organization and testing of individual components of application software designed to ensure that the broker performs functional duties within the operational cycle of the trading day;- Participation in testing and commissioning of improvements to the trading system software;- Improving existing and developing new test scenarios;- Documentation development;- Scripting in Linux environment. Writing programs for internal use (Python).

Moscow, Russian Federation

- Daily interaction with the development department;- weekly (Every sunday) deploy of new versions of the software product - Medical Information System "Medialog" (hereinafter the - MIS "Medialog"); - Formalization and coordination of user requirements for the further development of the MIS "Medialog" individually for each medical department;- Statement of tasks of the contracting organization and controlexecution, transfer to commercial operation;- Counsultation doctors in all areas including doctors the operating unit working for with MIS "Medialog";- Development of instructions, descriptions for appliedsystems and MIS "Medialog";- Participation in projects (Kanban).

Moscow, Russian Federation

- Installation of new equipment and replace broken or obsolete equipment; - Work stations installation;- Installation and support OS (Windows, Linux), office software and applications software;- Consultation and user support on working with PC, software and office equipment (ticket system - ServiceDesk Plus);- Instalation and support of a local area network (LAN);- Maintenance of office equipment and its components;- Communication with IT contractors. Monitoring installation of equipment by specialists of contractors. Signing of the certificates of completions on the basis of a power of attorney, issued by the company in my name;- Installing the phone equipment.

Moscow, Russian Federation

- Support for the Tele2 TV mobile application;- B2B customer support.- Providing 24/7 technical support 3rd level of hardware and software systems of clients companies and prompt resolution of technical problems;- Testing the application after deployment to detect errors;- Analysis of application logs for each problem user;- Analysis of streaming content (analysis of chunks) in case of problems;- Operational interaction with TV channel suppliers;- Analysis of streaming content before the encryption procedure;- Encryption of streaming content (TV series, films, cartoons);- Escalation of incidents to other departments;- Registration, prioritization and monitoringincidents in the system. (Zabbix, Redmine, Itop);- Informing customers about the progress of solving requests;- Daily and monthly reporting on job Department results.

Moscow, Russian Federation

FULL TIME WORK- support for mobile client applications;- filling applications with content (pictures, text);- Compiling CORDOVA applications for ios in the xcode development environment- Testing mobile applications before deployment to detect errors;- Testing mobile applications after deployment to detect errors;- writing manual tests;- Monthly uploading new versions of mobile applications in Google Play and AppStore;-Reception and processing of B2B user requests for technical problems;-provision of assistance to B2B users in solving a wide range of technical and information problems;- Work with the application system from users;- telephone user support;Remote b2b user support (teamviewer, ammyadmin, RDP);- writing instructions and reports.PROJECT WORK-organization of a call center from scratch;-installation of telephone networks;- network installation in the office.

Moscow, Russian Federation

- B2B and B2C customer support.- The solution of technical problems within the established authority;- Escalation of incidents to other departments;- Registration, prioritization and monitoring incidents in the system. (Zabbix, Jira, iTop );- Administration clients PBX (hybrid - Panasonic KX-TD500, virtual - Asterisk).

Moscow, Russian Federation

-Consulting subscribers on technical issues of Internet services;-Technical support for hosting subscribers, website editing;- Identification of errors in working with sites and their elimination;- Work with virtualizations openVZ, KVM;- Work with billing (blocking / unblocking users);-Distribution / maintenance of server equipment of the company and equipment placement;- 24/7 monitoring of equipment located in the data center;-Configuration of servers, identification and elimination of technical problems in the data center;- Installation and support OS (Windows, UNIX family OS); - Instalation and support of a local area network (LAN).

Москва, Россия

- Installation/dismantling of equipment.- Installation/dismantling/repair of LAN. (Cat5 / Cat6 cables, optical cable).- Configuring routers.

Bachelor Of Engineering - Be, Information Technology

Certificate In Intermediate Level B1

Certificate In Pre-Intermediate English Level A2

Technical Specialist, Computer Software Development And Automated Systems