Eldar Kurbanov Email and Phone Number
Eldar Kurbanov personal email
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A highly experienced IT professional with a strong background in IT support services, service desk, people development, IT infrastructure and operations, service delivery management, vendor management and project management.Recognized for successful completion of numerous IT projects and solving critical cases with strong planning and scheduling skills, achieving results within time & budget.Extensive experience of proactively managing IT contracts, business partners and vendors ensuring the successful service delivery in accordance with SLA & KPIs to fully satisfy business requirements.Strategic approach to successful IT leadership, a team player building and maintaining strong productive influential & collaborative relationships with key business stakeholders, business partners and key vendors, in order to deliver ‘cost appropriate’ IT support solutions, business process change, added value via emerging technology solutions.
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Technical DirectorLt Management Aug 2020 - PresentProduct - WMS (warehouse management system).Java, PostgreSQL, BIRT, Apache Superset, DockerAreas of responsibility:Product and project management.Roadmap development: architecture, integrations, customers and business requirements.Providing development, support and operation of IT products.Control of provided technical specifications.Management of technological risks of the direction.Management of the IT infrastructure team (4 people).Internal networks and systems architecture design and development.Building the unubterrupted operation of IT systems within the company.Implementation of security rules.Optimization of departments interactions.Management of a customer support team (7 people, 5 companies).Implementation of ITSM practices.Advaced monitoring development (Grafana).Managing a development and testing team (11 people).Gitlab, Bug tracking, Jenkins, VMs, TestIT.Optimization of development/testing processes.Implementation of DevOps practices.Building automated testing cycles.Working with remote teams: developers, system administrators, DBA, support.IT department budget management.Internal and external business processes audit. -
Head Of DepartmentX5 Retail Group Dec 2018 - Aug 2020IzhevskCentrlized IT support management:- 165 person- 54 service under control- 1st and 2nd line of supportRegion development:- Regionalization.- Call center from outsource to insource.- Development and Testing department positions allocation.Formation of a long-term IT strategy.Budget planning / payroll.Project management.Activities for efficiency, optimization and automation. -
Head Of Service DepartmentYadro (Kns Group Llc) Jan 2016 - Jul 2018Moscow, Russian FederationDirection of service in Yadro - manufacturer of servers, storage and specialized compute complexes.Company have 170+ workers, OEM production, own products based on OpenPower technology.Responsibilities:- Customers SLA control on all Russia territory.- Leadership of 10 direct reports.- Department management - operational control, load balancing, engineers education.- Department statistics, analytics and reports.- Equipment support from entry level up to high-load systems and mainframes.- Postwarranty support. - Warehouse planning, stocktaking.- Negotiation with OEM manufacturers and service providers, contracts lead.- Pre-sale activity - service cost specification, project support.- Work with business partners and international vendors.- Internal department documentation development (business processes, instructions, regulations).Achievements:- Creation service department from scratch - roles, structure, hiring.- 50+ companies, 2500+ machines, 200+ types of equipment support.- Outsource callcenter contract - regulations, control.- Development of inter-department business processes.- Technical support cost calculation defining.- Service desk system development lead.- Creation of priority customer support - individual SLA, attached engineers etc. -
Technical ExpertYadro (Kns Group Llc) Feb 2015 - Dec 2015
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Head Of ItФбуз Фцгиэ Роспотребнадзора Aug 2014 - Jan 2015Moscow, Russian FederationInternal customer support / local network/ Storage forecasting / MS ADManaging of contract under federal law.Contract technical review.5 person team management.
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System Storage Client Technical SpecialistIbm Feb 2013 - Mar 2014Moscow, Russian FederationPre-sale activity in Storage Systems team: Specifications, configurations, solutions support, tender documentations. Presentations, trainings (online and offline) Negotiations with customer technical team. Partners sales and customer specialists consultations on product features. -
Systems Services RepresentativeIbm Aug 2008 - Jan 2013Moscow, Russian Federationmaintenance all IBM tape libraries, TSM: TS3100, TS3200, TS3310, TS3500, ProtecTier, 3592 Tape Controllermid range and high-end disk systems: DS4200, DS4800, DS5300, DS8300, Storwise, XIV.CritSit problem management and solving.Checking infrastructure configuration, advising customer for future upgrades.internal request managing system.installation, configuration, troubleshooting, upgrading and all other kind of work with IBM storage system.
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Engineer X86Croc Aug 2005 - Apr 2008Moscow, Russian FederationNetwork configurationDesktop, peripheral equipment serviceGuarantee and post guarantee serviceRemote user consultationServers, based on Intel x86HP Proliant ML/DL/BLServers installation, infrastructure connection Configuring and installation data storage systemsDSS infrastructure connectionHP EVASAN configuration (zoning, firmware upgrade)HP tape librariesESX VMwareCisco, Brocade FC-switch -
System AdministratorTreasery At Geleznodorogny Jan 2003 - Feb 2005About 20 users, telephone network, printers.Windows-desktop administering.
Eldar Kurbanov Skills
Eldar Kurbanov Education Details
Frequently Asked Questions about Eldar Kurbanov
What company does Eldar Kurbanov work for?
Eldar Kurbanov works for Lt Management
What is Eldar Kurbanov's role at the current company?
Eldar Kurbanov's current role is Technical Director at LT Management.
What is Eldar Kurbanov's email address?
Eldar Kurbanov's email address is el****@****ail.com
What schools did Eldar Kurbanov attend?
Eldar Kurbanov attended Bauman Moscow State Technical University, Bauman Moscow State Technical University.
What are some of Eldar Kurbanov's interests?
Eldar Kurbanov has interest in Volunteeringdrumssnowboardkitesurfing, Volunteering Drums Snowboard Kitesurfing, Volunteering, Kitesurfing, Drums, Snowboard.
What skills is Eldar Kurbanov known for?
Eldar Kurbanov has skills like Storage, Storage Area Networks, Virtualization, Enterprise Storage, Pre Sales, Storage Solutions, It Service Management, Data Center, Hardware, Computer Hardware, English, Backup Solutions.
Who are Eldar Kurbanov's colleagues?
Eldar Kurbanov's colleagues are Стас Кадынцев, Alexei Petrov, Leslie Tham, Clare Stock, Sergei Mamich, Konstantin Tverdokhlib, Dmitriy Gariga.
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