Liaison for communication between individual contributors to upper managementResponsible for retention and recruitment across enterpriseFacilitates Microsoft-powerpoint presentations for training of employees

Communicates with customers regarding loan requirements and processing scheduleReviews documents, e.g. tax statements, contracts and other legal documentsFunction in team environment Support branch operations and back office employees and members with solutions to inquiries

Responsible for design, facilitation and crafting of needs assessment survey for organizationAdministers roundtable forums for employees to gain input and constructive suggestions for continuous improvement Leverages the value of employee feedback to implement and foster employee engagementConducts quarterly meetings to update enterprise on the status of DE&I initiatives and objectives

Business affinity group designed to collaborate with Senior level management/C Suite to promote Corporate Social Responsibility, ESG and EVP initiativesPartners with local and national non-profit organizations with efforts in volunteerism and employee engagementSupports marginalized individuals and communities by providing financial and information technology literacy and philanthropic assistance

Reconcile financial statementsFunction in a team environmentSecond tier customer supportResolve customer issues with online banking and mobile bankingFacilitate process for wire and ACH transfer

Assist member with account openingProcessing and funding of loan productsMember issue resolution

Superior sales performer for southeast region with consistent results year over yearCustomer experience/resolution specialist with problem solving competency

Responsible for talent acquisition and onboardingManager of learning and development and total rewards and compensation plansDirector of operations for ATS and offboarding