Develop internal and external business strategies for NGOs in order to increase their revenues, goal reach and life in the market. Assess overall business functionality, recommending solutions to reduce costs, improve efficiency, and increase social service projections. -Identify business processes needed to be improved.-Define key financial performance indicators for new market.-Develop market strategy to introduce company in new geographic market.-Evaluate the financial status of different branches to develop recommendations to increase revenues of at least 15% and decrease costs according to current business structure of at least 7%.-Apply specific business plans and technologies to diverse branches according to their market area and share.-Design a strategy to compete and outperform competitors in the market.-Analyze the market trends and conduct market analysis to increase companies competitiveness of not least than 10% and revenue.-Identify areas for staff reduction and realized significant cost savings; strategized use of savings to develop new social programs.-Support financial analyst in implementing innovative new methodologies and strategies.Recommend a new information technology system to facilitate the flow of information between the higher administration and the projects.-Offer solutions to reduce costs, improve efficiency, and increase social service projections through the develop of new communication systems and new job analysis to determine optimal work and time efficiency in order to increase productive in stages of 5% to 8%. CLIENTS: •Caritas International-Olancho: -Strategic Management and Job Efficiency Analyst 2002-2003•International Co-operative Alliance-Indonesia: -Project Manager and Strategic Planning Consultant 2015-2017•APKO-Java Indonesia: -Project Manager and Strategic Planning Consultant 2017-2019

I performed different positions in one: MS Dynamics CRM Analyst/Administrator, Sr. Admissions Counselor, Radius CRM System/Manager Administrator and Assistant Director. Only bilingual employee in the Enrollment Mgmt area that was able to communicate with Spanish speaking students. Managed MS Dynamics CRM(from versions 2011 to 365) to the benefit of the office from their implementation, upgrade, integration, QA to system problem solving, work flow development, system functional customization, communication and marketing campaigns, data extraction and analysis and developed employee training curriculum to create functional users. Developed and managed e-marketing & marketing campaigns. Managed and created recruitment strategy for assigned territory (all south border of Texas) with online communication via CRM. Supervised multiple employees in the absence of the Director and Associate Director.-Analyzed office functionality and deliver key recommendations on policies and procedures to maximize efficiency.-Developed marketing campaigns: over 25 Emails campaigns for the enrollment management division, design over 25 html emails, phone campaigns, etc. -Designed phone call campaigns.-Provided data & reports to higher administration.-Managed MS Dynamics CRM and transition to RADIUS CRM.-Supervised updates and upgrades, integration with ERP Banner, system issues, employee CRM training, event and travel set up, migration to new system versions, develop advance finds and reports, SaaS, and other.-Developed new strategies to reach enrollment goals with low budget assigned. -Worked with minority populations to guide them in the admissions process.-Increased Hispanic population recruitment for over 15% (fluent Spanish speaking employee in the division of enrollment management).-Data Analytics Reasoning and reporting-Sales Leader capable to increase application and enrollment of Hispanic population without the support of higher administration.

During my contracted time in this position I have the following duties:-Responsible for assessment of overall business functionality with recommended solutions to reduce costs, improve efficiencies and increase social service projections; identification of areas for staff reductions after testing various job functions to determine optimal fit for company and the employees.-Effective collaboration with employees and senior management; support financial analyst in implementation of new methodologies and strategies to enhance efficiencies.-Management of special projects and analysis of database information; strategized on development of new social programs.At the end of my contract, I accomplished the following goals:-A full Job Analysis for each one of the employees in the company-Operational review of tasks and times for each function/job-Revised and developed new job descriptions-Reduce of operational costs via: decrease of dead-time processes, shift offices layout, decrease number of employees to a efficient size, set up a new reporting system for employees and a new hiring process

-Responsible for operations management including sales and marketing initiatives with development of sales, advertising and public relations strategies to enhance revenue growth and maximize store profitability.-Creation and organization of strategic plan for the company; review of existing financial process models and implementation of up to date models creating cost-benefits model analysis for informed decision-making.-Introduction of Customer Credit Tracking System to enhance customer service; management of reporting, planning, budgeting and forecasting, plus other financial processes to enhance the operational efficiency of the company; maintenance of comprehensive financial and sales records.