Daeshon Trent Email & Phone Number

Austin, Texas, United States

LitLingo is a communications analysis platform that enables companies to detect and prevent harmful communications in real-time, provide in-the-moment training to employees, and create and operationalize communication audits in less time than traditional solutions.

Phoenix, Arizona, United States

Tucson, Az

• Target and qualify new business opportunities through outbound prospecting for 2 Mid-Market territories. Interfaced with C-Suite prospects across Sales, Operations, and Finance• SDR of the month – 131% of March FY23 quota; Consistently exceed monthly quota of 15 qualified meetings/month• Salvaged accounts/rebuilt relationships with previous customers and prospects from previous sales cycles• Identified problems and worked closely to regain trust/confidence and develop win-win solutions• Generated over $2 million in pipeline through outbound prospecting and achieved over 70% SAO conversion YTD, resulting in over $500k ARR• Onboarded/trained new SDR’s on industry messaging, outbound prospecting techniques (scripting, data hygiene, effective outreach cadence, etc)• BINGO champion – developed and coordinated Q1 spiff to motivate the SDR organization

Tucson, Arizona, United States

• Aligned to CRO and Senior Director of Strategic Alliances – Managed $10M in pipeline opportunities• Managed customer lifecycle from initial outreach to deal closure• Generate & develop relationships in alignment with C-Suite executive sponsors, influencers, and decision makers• Partner with Alliance Director to build, develop, and coordinate GTM strategy aligned with our Strategic Alliance Partners (Lenovo, NetApp, Microsoft, VEEAM)• Lead a complex sale by orchestrating and leveraging resources – i.e., strategic partners, inside sales, solution engineers, and executive leadership• Lead large scale enterprise agreements to close multi-year subscription-based opportunities• Built business case & ROI presentations aligned to customer initiatives• Identify key partners and manage relationships on an ongoing basis to develop strong partner ecosystems in target regions/countries

Tucson, Arizona, United States

• Generated 1500+ new policies, resulting in over $1.5 million in new customer sales between April 2020 and November 2020, while maintaining an attrition rate of less than 5%• Recognized as #1 sales team companywide by selling 13,000+ policies and over $15 million in annualized premium• Achieved YTD scorecard of 4.2/5

Tucson, Arizona, United States

Performance Monitoring• Provide an in-depth analysis for quality assurance purposes for at least10 agents at a time ensuring they adhere to all the company’s policies and procedures. • Monitor at least 100 calls a month & provide in depth analysis and feedback for Quality Assurance purposes & track associate trends Track 30/60/90-day execution of coach plans through call monitoring to ensure feedback implementation & overall associate development Team Development• Researched different avenues of improvement by utilizing a wide variety of systems & reports to ensure my team achieved optimal results in all metrics Implemented, developed, and administered different strategies by utilizing resources to ensure quality  Created roles & opportunities for self-development for associates interested in leadership• Managed daily Supervisor duties which include but are not limited to: Update attendance records, administer corrective action, and develop departmental projects

Leawood, Kansas

• Negotiated pricing with customers and carriers to ship, FTL, LTL, Intermodal, Flatbed, and partial shipments across the United States, Canada, and Mexico• Maintained communication with customer and carriers on transit times, appointment times and current locations of trucks in transit. Verified when deliveries were made.• Exercised independent judgment and discretion in negotiation of freight coverage, customer and carrier relationship management, price negotiation, troubleshooting and analysis of market trends• Drive growth by managing the customer relationship to continually maximize the benefits of all• Proactively identify and report problems and swiftly implement resolutions of multiple issues.• Researched carriers to insure the highest quality service for accounts and their shipping lanes; Managed carrier compliance to adhere to DOT regulations/state & federal laws

Manhattan, Ks

-Assisted the Financial Aid and Student Life office of 25 leaders in fielding, tracking and addressing student financial aid requests and student life campus activities-Managed appointment calendars, scheduling and all travel arrangements for financial aid department -Answered and directed phone requests related to financial aid, connecting requests to the leader that could provide assistance. Through self-learned knowledge, was trusted to handle over 20% of calls received-Created confidential personnel files for salaried and hourly employees and students, ensuring information was captured in alignment with HR standards and K-State regulations-Completed general office tasks of mail sorting/delivery, supply ordering, faxing, copying services-Communicated with all department members to ensure alignment of work to needs of financial aid team

Manhattan, Ks

-Assisted customers within store, monitored inventory and maintained store freshness standards within department-Trained new produce associates and performed closing protocol for department and other duties as requested

Leavenworth, Kansas

Assistant Manager of Sales Sprint by Wireless Lifestyle – Leavenworth, Kansas• Sold over 12 devices a day and produced $2500 of revenue per day • Promoted from Team Leader to Assistant Manager within 3 months• Managed 3 employees with an average of 8% of sales revenue growth per month• Trained and served as a peer coach for new sales associates• Produced $12000 of sales per day in a high volume high energy sales environment• Organized and counted cash drawers and made bank deposits• Earned Employee of the Month in the Midwest region out of over 400 other sales reps due to exceeding sales and marketing goals• Grew the store to the top 5 sales producing store in the Midwest for 3 months straight