SKUTOPIA is a deep technology business offering RaaS (robotics) and SaaS (software) logistics services for eCommerce and retail. Our unique software-driven model eliminates operating and environmental inefficiencies associated with conventional models. • Growing with the company: consistent 2-3X YoY revenue growth since inception, even faster GP growth• Established and leading the strategy team: driving OKR cadence, special projects, business analytics, pricing strategy, GTM strategy… Show more SKUTOPIA is a deep technology business offering RaaS (robotics) and SaaS (software) logistics services for eCommerce and retail. Our unique software-driven model eliminates operating and environmental inefficiencies associated with conventional models. • Growing with the company: consistent 2-3X YoY revenue growth since inception, even faster GP growth• Established and leading the strategy team: driving OKR cadence, special projects, business analytics, pricing strategy, GTM strategy, expansion strategy, financial modeling, competitive strategy, and transformation initiatives• Driving corporate development activities: shareholder and management reporting, investor relations, capital raising, special partnerships, risk management, legal, ESG• Founded the Delivery Services business as its first GM (full P&L responsibility). Established, operated, and scaled our premium same-day last-mile delivery offering. Achieved gross profitability within 4 months (industry average is 3 years), acquired dozens of clients, built a high-performing team of 8, all while maintaining >99.7% on-time deliveries and <0.15% delivery error rate (industry average is 3%) Show less

B2B AI-powered voice analytics SaaS start-up (25 employees, $3m ARR when I left) focused on the financial services and insurance sector.• Managed a team of 3, establishing the operations and customer success function. Reduced average customer onboarding time from 3 weeks to 2 days, and lifted customer retention by 2.4X.• Built and owned the company's financial model to support executive team decisions on growth and budget allocation

• Delivered the company's first revenue item (a $200K, 2-month consulting project) end-to-end as the engagement manager (designed scope, wrote proposal, managed 2 senior data scientists, and synthesised highly technical outputs into actionable insights for the client's C-suite stakeholders). Project insights became the basis for launching our core product (AI-powered voice analytics SaaS).• Conducted market research and developed the go-to-market strategies for two AI SaaS products• Led… Show more • Delivered the company's first revenue item (a $200K, 2-month consulting project) end-to-end as the engagement manager (designed scope, wrote proposal, managed 2 senior data scientists, and synthesised highly technical outputs into actionable insights for the client's C-suite stakeholders). Project insights became the basis for launching our core product (AI-powered voice analytics SaaS).• Conducted market research and developed the go-to-market strategies for two AI SaaS products• Led several major cross-functional projects as a strategy generalist across growth, product, and engineering, playing a critical role in taking the company from pre-revenue pre-MVP to $1M ARR within 12 months Show less

Tier-1 management consulting firm, founded by 2 McKinsey directors, focused on pure strategy advisory• Built the key optimisation model critical to a major retail's bank home loan distribution strategy• Led the macroeconomic study and industry deep-dive for an ASX CEO roundtable event• Conducted key analyses for a socioeconomic feasibility study for a government department

AIESEC is a global social enterprise (with 100k members across 130+ countries) specialising in developing leadership skills for young people. Worked 3 years part-time in Sydney as a university student, then 1 year full-time in as National Strategy Director, then 1 year as National Managing Director (managing a team of 15 and leading an entity of 800 staff).