Dafer Damaj Email & Phone Number

United Arab Emirates

Abu Dhabi

Develop overall pricing strategy, to include all market segments and distribution channels, Formulate Retail Pricing Structure, provide guidance on corporate transient negotiated pricing, group pricing for each group, wholesale pricing and acceptance and ensure effective pricing strategies are in place to reflect asset strength relative to the competition in each market, Analysing booking patterns and market trends, Monitoring competitor performance, Forecasting revenue performance. Effectively manage inventory and pricing strategy in all distribution channels including branded web, 3rd party sites, and the GDS. handle the RFP submission through Lanyon and ensure that the accepted RFP’s been correctly mapped / loaded into the GDS. Set and review departmental objectives with members of the Reservations team, and provide continuous feedback through performance reviews and job chats.

Abu Dhabi

Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates, develop and conduct rooms based marketing activities and track sales programs/promotions/advertising and provide feedback as necessary to relevant departments, ensure all sellable contracted rates are loaded in the GDS and Opera system for ease of reservations by companies worldwide, Check regularly and disseminates information on market situation including; weekly check and report on booking trend in the market through exchanges with competitors, test calls and reports on seasonal rates book-able at competitor hotels, etc. Managing all group business from enquiry to completion and ensuring bill accuracy, Completing daily, weekly and monthly departmental reports.

United Arab Emirates

Manage the effective operation of the reservations department to maximize rooms sales for the Hotel, Ensuring maximum revenue opportunities are achieved through the execution and maintenance of all sales strategies, train, coach and motivate the Reservations team to ensure a pro-active revenue and sales culture at all times, Team development by guiding and directing the Reservations and Front Office team to ensure the consistency of company standards, procedures and a high level of performance and service delivery with reservation enquiry handling.

United Arab Emirates

Part of the pre-opening team.offering excellent customer service, options, and other solutions to meet Guest and customer needs, Convert, quickly, inquiries into contracted business, Respond, positively, to sales inquiries to develop future sales leads, respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation, maintain high level of guest telephone contact skills while promoting the Hotel, through good selling and communication skills, managing the content published on the brand and TPI website, through Hotel Content Manager, Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified.

Graduated In Hotel & Tourism Training Center, Hotel Management, Good

Activities and Societies: Training for 03 months at Le Meridian Damascus / F&B

Baccalaureate In Hotel & Tourism, Food & Beverage, Good