Dafne D'Anjou Email & Phone Number

United States

Bangalore, Karnataka, In

“Empowering organizations to unlock the full potential of their data is at the core of our mission. Through a strategic approach encompassing three key capabilities – Data Proficiency, Analytics Agility, and Community integration – we redefine the implementation of data and analytics in decision-making processes, driving profound transformation within your organization.In a data-abundant landscape where connected devices capture vast volumes of information, we’ve evolved our workflows, leveraging Machine Learning (ML) and Artificial Intelligence (AI). Our focus is to distill unwieldy data into concise, insightful summaries that retain the human touch, enabling enhanced decision-making without losing the vital human judgment.”

Alpharetta, Georgia, Us

Responsible for the growth of tier 1 accounts (Life science, retail and financial services clients) through program delivery and consulting with executive client stakeholders on company strategic plans and roadmaps. Guide cross-functional program teams to successfully implement digital transformation programs.• Responsible for development of a call center enterprise reporting tool for 26.000 agents globally ensuring data tokenization and combining both cloud data and on prem data from AWS connect, Genesys and Genesys pure cloud through a Snowflake data warehouse eliminating 3rd party service cost of $2M year over year.• Created an API portal combining and modernizing APIs and providing a governance structure and community for continuous improvements and re-usability.• Rolled out test automation practice for public facing websites with active and ongoing in sprint application changes working with onshore, offshore, and nearshore teams.• Developed cloud migration strategies and roadmaps in complex data security environments.

Memphis, Tn, Us

Lead engagements as the primary advisor to CIO and senior leadership on IT activities and liaison between cross-functional organization teams. Partnered with senior management and stakeholders on defining project goals and strategic plans.Served as point-of-contact for communication, coordination, preparation, and tracking of program progress to executive-level inquiries.• Revamped the IT development process, reducing lead-time by 50% and improving digital transformation delivery timelines by 80%.• Delivered $10M savings over 3 years in hardware, software and professional services, introducing contractor vendor management, reducing like-for-like contractor spend by 10%, totalling $800K.• Drove capabilities for integration of digital technology into all functional areas.• Owned IT finance functions for multiple business units, improving P&L and forecast accuracy.• Worked with Board and IT Executive Steering Committee on plans and prioritized business value capability roadmaps.

St Louis, Missouri, Us

• Forged strategic client relationships for program engagements and expansion of existing business within my portfolio.• Directed all phases of program and product development from conception to design to implementation.• Served as a delivery leader providing contract, cost, quality, risk, and program management across various programs within my client portfolio.• Led and coached a team of staff with a diverse background in technical expertise in software development, data management, systemic operational design, project management, analytics, and enterprise architecture to deliver high quality deliverables within complex client operational environments.• Helped clients make key strategic decisions around how to recognize, formalize, and implement change through ideation meetings and collaborative road mapping exercises.

The Olympius Group consists of the Olympius School and the Olympius Academy. The Olympius School is an accredited private online international school, offering challenging programs for grades 6–12 pursuing a career in sports or entertainment and traveling the world. The Olympius Academy strives to make athletics participation an integral part of the student-athlete's educational experience. The academy has a physical network of over 180 participating organizations in over 50 countries in almost every discipline of sport. The academy assists each student to evaluate educational, career and personal goals in order to create a learning path that accommodates his or her individual needs.

Opened a consulting practice in the Retail industry focussing on Customer Relation Management• Facilitated cross functional requirements session for business prioritization and process changes.• Oversaw implementation of 3rd party software packages, such as SalesForce.com (CRM), Oracle’s Eloqua (Marketing Automation)

Boston, Massachusetts, Us

Worked in London and Amsterdam offices serving as a key driver of client value in the Marketing practice.• Reinvented the Customer Experience, digital marketing & personalization, CRM implementation, optimizing marketing strategy across all channels and levers, precision marketing, and analytics-enabled, one-to-one personalization.

Digital Business Strategy, Digital Transformation

Master Of Business Administration - Mba

Ba - International Business Studies, International Business/Trade/Commerce