Dafne Micaloni Email & Phone Number

Processing incoming orders and requests for purchase of spare parts from foreign customers, checking/enabling weekly shipments, issuing Proforma invoices for LC payments and down payment requests for advanced payments; sending payment reminders.

Imola, Emilia Romagna, Italia

Identified codes in the spare parts catalogue and in technical drawings, provided pricing quotes to foreign customers, processed incoming orders and requests for purchase of spare parts.

Bologna, Italia

Provided pricing quotes to Italian and foreign customers, processed incoming orders and requests for purchase of spare parts, prepared paperwork for shipments, carried out import/export operations for repaired goods, created and sent invoices to customers and payment reminders.

Bologna, Italia

Processed incoming orders and requests, prepared reports, analysed rolling forecasts, updated prices and sent offers to customers from Asia and Europe.Skills: technical product knowledge, problem solving, market knowledge, phone skills, analyzing information and customer needs, multi-tasking.

Support in sending purchase orders to suppliers for raw materials, coordinating deliveries, updating prices and offers.

Received and processed incoming orders from foreign customers, informed customers about shipping dates or new prices.

Processed orders and requests, prepared reports, analysed rolling forecasts. Skills: technical product knowledge, problem solving, market knowledge, phone skills, analyzing information and customer needs, multi-tasking.

Bologna, Italia

Provided interpretative services to museum visitors through guided tours in French, English or Italian.

Team management: organised work schedules for employees, carried out cashier duties and took bets with computerised systems, handled complaints, kept record of profits, promoted the business.

Montpellier, Francia

Responsible for Facebook page management and events promotion.Contact point and planner’s help for “Journées Internationales d’Etudes”.Received library materials and located them for loan; replaced material in shelving area, stacks or files, according to identification number and title; data entry.