• Lead liaison activities between engineering (Greensboro) and production plants (Virginia, Pennsylvania and Australia), ensuring manufacturing requirements are implemented in new product designs.• Coordinate the implementation of new designs and changes throughout the production implementation stages (Global Development Process) and ensure production readiness. • Establish technical and process requirements for the product and approve technical solutions through their development and virtual and physical verification.• Lead all DFA and DFL for production, to ensure the product meets process capability within production facilities.• Drive product development to meet the project assembly timeline, physical modules, and marriage points while supporting operation strategic objectives (cycle time, ergonomics and part diversity).• Facilitate cross-functional collaboration to enhance product quality and process efficiency.• Provide technical approval prior to the product structure launch in subsequent systems.• Act as plant PM with the delegation of plant Projects.

• Manage the successful industrialization and product launch of electric motors for wiper systems, for more than 5 different customers OEMs and OES (Waymo, Lucid, Mercedes Benz, Ford, BMW, etc.).• Responsible for the achievement of the Project KPI in terms of profitability (both product/development vs development activity payback and extender margin), quality and production readiness.• Oversee and communicate project scope, timing, risks, all project changes (internal and customer), validation plans, ramp-up plans, production launch activities and resources, to the leadership, stakeholders and project team members.• Drive the correct escalation at the right level and with relevant speed/anticipation for the identified gaps versus targets.• Lead root cause analysis and continuous improvement throughout the different project stages. • Serve as the primary contact interface between design and production team. and customers, supply chain and suppliers. • Keep customer updated on project progress and manage customer relationship

• Primary contact interface between OEM and OES customers and plant management to communicate customer quality and design issues/claims (0 miles and field issues).• Coordinated containment actions with worldwide representatives at customer facilities to avoid production stoppage. • Perform analysis, teardowns and tests to the rejected wiper motors returned by the customer.• Leader of cross-functional customer problem solving and FMEA process: Lead corrective, preventive and systematic actions to solve customer issues.• All failure reports and lessons learned being presented to the Management in a daily basis following QRQC system and 100% of the failure reports sent and presented on time through the different customer portals. • Monthly Customer Quality performance report to Executive Management (Escalations, PPMs, PDCA status, Top Offender issues).

• Main responsible of customer issues communication to the manufacturing plant. • Supplier Quality Engineer and Quality Engineer of welding cells and End of Line (steel wheels).• Internal Quality philosophy ambassador, Quality System auditor and Quality tools trainer to multidisciplinary teams. • Maintenance of internal core tools through product life (Process mapping, Process Flow, PFMEA, Control Plan, 1st pass release instructions, IQC, OQC).

• Support to Site Quality Department following 8D reports with focus on root cause analysis using Quality Tools as Factor Tree Analysis, Ishikawa, 5 Whys, PDCA, etc.• Result oriented to keep Customer Satisfaction KPI best performance. • Technical experience gained by analyzing defective parts, tearing down wiper electric motors and PCBAs. • 100% of the failure reports sent on time through the different customer portals.