Dafne Maldonado work email
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Dafne Maldonado personal email
Dafne Maldonado is a Customer Success Manager en Delpunto at Delpunto. She possess expertise in negotiation, project management, team building, process improvement, strategic planning and 19 more skills. She is proficient in English.
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Customer Success ManagerDelpunto Feb 2016 - PresentChihuahua Area, MexicoCollaborating with sales department, development and other functions throughout SmartLPAAssisting in onboarding new customers to SmartLPA and providing additional support to them during their transitionAnswering questions and support ticketsWorking with the leads and managers to escalate issuesDiffusing tough conversations and helping to get to the root of the problem in a productive way -
Administrative ManagerMichel Máquinas Y Herramientas 2013 - 2016Hermosillo Area, MexicoImplement management control system, especially in credit and collection. Creating sales reports, purchasing, billing, inventory, expenses, in order to have a general and particular vision for decision-making and better management of resources.
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Regional Sales AnalystPepsico 2009 - 2011Hermosillo Area, MexicoDevelopment of statistical reports of sales and returns. Generation and creating reports that analyze sales trends by different variables such as geographic area, product, brand, category, market, etc. for decision-making by the sales staff (directors, managers and sales executives) Implementation of strategies for analysis and decision making. Monthly calculation of the bonus for the sales goals of the team in the region. -
Customer Service CoordinatorThe Hershey Company 2006 - 2008Guadalajara Area, MexicoCoordinate the team responsible for the receipt and delivery of orders for regional chains, some supermarkets and wholesalers nationwide, and also supermarket national chain such as Soriana, City Club and Chedraui. Generation and creation of reports of orders, deliveries, rejections, fill rate.One of the most important achievements in the job was the negotiations with the supermarket chain to product centralized deliveries direct in the distribution center -
Telephone Sales RepresentativeSigma Alimentos 2004 - 2006Guadalajara Area, MexicoDevelop to captive customers and potential. Service to internal and external customers, direct sales to captive customers at different regions of the country, such as west, north and northwest regions. Sales boost of new products, promotions , special products, and high consumption. Analyzing sales reports level region Development of training and operation manual for telephone sales representative training of new employees to the department.
Dafne Maldonado Skills
Dafne Maldonado Education Details
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Business Administration And Management, General -
Centro De Desarrollo De Estudios SuperioresEducation
Frequently Asked Questions about Dafne Maldonado
What company does Dafne Maldonado work for?
Dafne Maldonado works for Delpunto
What is Dafne Maldonado's role at the current company?
Dafne Maldonado's current role is Customer Success Manager en Delpunto.
What is Dafne Maldonado's email address?
Dafne Maldonado's email address is da****@****nto.com
What schools did Dafne Maldonado attend?
Dafne Maldonado attended Universidad Del Valle De México, Centro De Desarrollo De Estudios Superiores.
What skills is Dafne Maldonado known for?
Dafne Maldonado has skills like Negotiation, Project Management, Team Building, Process Improvement, Strategic Planning, Customer Service, Customer Satisfaction, Sap, Microsoft Office, System Administration, Aspel Sae, Microsoft Excel.
Who are Dafne Maldonado's colleagues?
Dafne Maldonado's colleagues are Josias Mahanaim Quezada Hernandez, Carlos Alberto Ostos Lechuga, Erick Javier Ruiz Hernandez, Brandon Aguirre, Francisco Juarez.
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Dafne Maldonado
Mexico
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