Dafni Pratt

Dafni Pratt Email and Phone Number

IT Support Professional | CompTIA ITF+ | CompTIA A+ | 4+ Year Customer Service Experience | B.S. in Mathematics @ NERDiT NOW
wilmington, delaware, united states
Dafni Pratt's Location
Newark, Delaware, United States, United States
Dafni Pratt's Contact Details

Dafni Pratt personal email

n/a
About Dafni Pratt

Dafni Pratt is a IT Support Professional | CompTIA ITF+ | CompTIA A+ | 4+ Year Customer Service Experience | B.S. in Mathematics at NERDiT NOW. She possess expertise in leadership, microsoft office, microsoft word, java, customer service and 6 more skills.

Dafni Pratt's Current Company Details
NERDiT NOW

Nerdit Now

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IT Support Professional | CompTIA ITF+ | CompTIA A+ | 4+ Year Customer Service Experience | B.S. in Mathematics
wilmington, delaware, united states
Website:
nerditnow.com
Employees:
8
Dafni Pratt Work Experience Details
  • Nerdit Now
    Operations Manager
    Nerdit Now Jun 2023 - Present
    Wilmington, Delaware, United States
    *Enforce company policies & procedures*Monitor associates through Key Performance Indicators*Asses current workflow for production and recommend improvements
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  • Nerdit Now
    Lead Technician
    Nerdit Now Nov 2022 - Jun 2023
    Wilmington, Delaware, United States
    *Testing various types of electronic devices to determine the best means for either reuse or recycling*Ensuring the R2 standards are upheld to prevent any harmful materials from ending up in landfills*Training other technicians in testing and the R2 standard*Staying involved in internal workplace committees to create an environment that is safe and enjoyable for employees
    View
  • Nerdit Now
    Technician
    Nerdit Now Feb 2022 - Nov 2022
    Wilmington, Delaware, United States
    *Diagnoses and repairs electronic devices for external customers *Assists in processing electronic donations from vendors *Prepares electronic devices for donation and/or resale into the community adhering to R2 standards
    View
  • Nerdit Now
    It Services Apprentice
    Nerdit Now Jul 2021 - Sep 2021
    Wilmington, Delaware, United States
    *Spent 3 months working to get IT certifications*Obtained hands on experience learning to repair electronic devices
    View
  • Medrisk
    Patient Advocate
    Medrisk Aug 2020 - Apr 2021
    King Of Prussia, Pennsylvania, United States
    *Coordinated the initial therapy appointment for worker's compensation patients in the United States*Communicated with insurance companies & attorney's offices on patient's therapy*Added detailed noted to the patient's file regarding any interactions made on their case
    View
  • Indiana University Of Pennsylvania
    Undergraduate Assistant
    Indiana University Of Pennsylvania Aug 2018 - May 2020
    Indiana, Pennsylvania
    *Assist current students taking college algebra in the classroom*Conducted lab hours to tutor students using the ALEKS learning software.
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  • Indiana University Of Pennsylvania
    Crimson Guide
    Indiana University Of Pennsylvania Jul 2018 - May 2020
    Indiana, Pennsylvania
    *Provide tours to students, parents, and alumni of the Indiana University of Pennsylvania Campus*Assisted admissions office with events and with office duties
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  • Indiana University Of Pennsylvania
    Administrative Assistant
    Indiana University Of Pennsylvania Jan 2017 - May 2018
    Indiana, Pennsylvania
    *Assisted the College of Education and Communications with office duties*Provided help to internal and external customers
    View

Dafni Pratt Skills

Leadership Microsoft Office Microsoft Word Java Customer Service Marketing Negotiation Project Management Public Speaking Strategic Planning Team Building

Dafni Pratt Education Details

Frequently Asked Questions about Dafni Pratt

What company does Dafni Pratt work for?

Dafni Pratt works for Nerdit Now

What is Dafni Pratt's role at the current company?

Dafni Pratt's current role is IT Support Professional | CompTIA ITF+ | CompTIA A+ | 4+ Year Customer Service Experience | B.S. in Mathematics.

What is Dafni Pratt's email address?

Dafni Pratt's email address is da****@****iup.edu

What schools did Dafni Pratt attend?

Dafni Pratt attended Indiana University Of Pennsylvania, George Washington Carver High School Of Engineering And Science.

What skills is Dafni Pratt known for?

Dafni Pratt has skills like Leadership, Microsoft Office, Microsoft Word, Java, Customer Service, Marketing, Negotiation, Project Management, Public Speaking, Strategic Planning, Team Building.

Who are Dafni Pratt's colleagues?

Dafni Pratt's colleagues are Marqxise Grayson, Malcolm Richardson, Steven Jackson.

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