o Undertaking management of the unit’s generic emails.o Providing one to one training to new staff.o Providing conflict resolution to staff and patients.o Manage point of service complaints.o Opening and closing appointment books for clinicians.o Troubleshooting to solve patient and staff issues. o Providing effective administrative services in a fast pasted and dynamic environment. o Following strict privacy principles and accurate records management. o Working in a professional manner that promotes a safe workplace.o Communicating effectively and appropriately with clients and staff at all levels, including health professionals and members of the public.o Working reliably and flexibly as part of a diverse team, to follow directions and use time management skills to prioritise work and execute tasks.o Accurately using Information Technology, including word processing and database management.o Interacting effectively with people from diverse cultures, particularly in dealing in sensitive matters.

As the office manager I am the 'go to person' for all the administration, invoicing, stock control and policies for the company. I

A passionate and committed team leader, I ran a three person team to meet all our operational outputs.