Dafydd L Thomas Email & Phone Number

Dibden, Gb

Hampshire

Customer Adviser (Citizens Advice) Including Digital Training and Help. Initial trainee building up experience in areas that CAB offer (3 months). After 3 months conducting my own interviews and write ups, Listening to clients issue, within interviews offering clients possible ways of what to do next often Solving clients issue(s), e.g., completion of UK GOV form, etc. During and post Covid (2021-June) offering adhoc advice to local CAB office - offering advice in diverse areas such as:- Benefits, e.g.,, UC, Disability, council tax redundancy, Legacy Benefits (Carer's allowance), Debt & Money - general advice and signposting to CAB specialists, other agencies Consumer Matters, Work related issues - Redundancy, Termination, overtime issues Home issues such as planning issues, neighbour disputes, council issues / Filling out forms / proposals in writing to particular council dep, etc. Mediation and Relationship Issues Offering clients Giving overall law advice (employment, land ) Signposting clients to specialists for more detailed / concise advice, Digital Buddy via Hampshire County Counccil & Local Facebook groups - Adhoc consultant both local and remote providing easy to understand / non layman's advice to members of public on how to use programs PC/Mobiles, apps, offering advice on best apps / programs on how to full fill their often urgent enquiry, e.g., like how to complete an Online UC application, how to pay a bill online, e.g., Hampshire county council. Also staying safe online help / advice often given. Often helping individuals - all ages and small businesses. I have offered 1- 1, 1- many teaching - during pandemic often online and via Facebook Group/s

Remote

United Kingdom

During part of the completion from CSC to DXC Technology from April - June 2017 provided expert transition of my knowledge and expertise to existing staff so that they can support my detailed and expert work - Redundancy happened due to DXC cutting thousands of employees from their business - UK and Global Redundancies.

Mobile

Business Consultant covering Information Security, Functional specialist, technical writer / illustrator and Technical ABAP Programmer in sectors including Defence, Health, Civil / Military Aviation and Nuclear.

SAP ABAP and Oracle Programmer specialising in SAP ERP R/2 to R/3 and SAP 4.6c ( Post 2013 experience including SAP 640) covering writing reports, data migration, module screens, interfaces covering clients in fields of Defence (Bae Systems) , Health, Civil / Military Aviation and Nuclear. (BNFL, Urenco)

Fareham

Short term contract, at Object Communication Ltd as a programmer installing Oracle on Windows NT and writing programs in Visual Basic 4 to interface with Oracle databases

Trainee Foxpro Programmer, IT assistant - Networks, Hardware.

Bsc (Hons), Computer And Information Sciences And Support Services

Activities and Societies: Awarded from Nottingham Trent University

Btec Higher National Diploma In Computer Studies, Computing Science, Distinctions Mostly

Btec, Computer Science, High Distinctions.

BTEC National Diploma Computer Science.

Gcses, Passing Some More Gcses

Activities and Societies: GCSE'sComputer Studies

Gcses, Gcses

Activities and Societies: NoneGCSE's