Professional Business Coach accredited by the International Coaching Federation (ICF-ACC)- Leadership development (comprehensive leadership programs, offsite design and facilitation)- Team coaching (mission, vision, strategy, culture map workshops)- Individual coaching sessions (emotional intelligence, burnout prevention)- Effective communication in a multicultural business environment- Unconscious bias- Emotional intelligence- Feedback models

Individual coaching sessions for team leads with a focus on developing leadership competencies. Areas of business: category management (business excellence), customer fulfillment, business development, software engineering, product management, project and program management. Focus areas: leadership excellence, managing multicultural teams, unconscious bias, emotional intelligence, conflict management, confidence and effective communication, giving and receiving feedback, mental health and burnout prevention, supporting career progression in alignment with organizational development plans.Designing and delivering coaching workshops based on peer leadership learning groups, case studies, simulations and agile ways of working.

Learning & Development Initiatives:Designing and setting up a holistic learning & development strategy for all job grades in the tech industry with regard to upskilling and capability development;Defining success metrics for learning & development programs across diverse business units and all job functions based on investment principles and operational planning;Leading learning teams in the planning, design and execution of L&D initiatives;Managing the L&D budget, establishing collaborative partnerships across all levels of leadership;Change Management: cross-business unit enablement & communication strategy on new ways of working;Setting up the Project Management Academy as a means of ensuring dedicated L&D support for all roles within the project management function;Community Management: across the Project and Program Management industry (15 PMOs, spanning 30 job families);Train the Trainer: establishing and implementing instructional design principles for internal training delivery, both onsite and in a fully remote setup;Mentorship: setting up leadership mentoring programs for professional development across diverse job functions.

Professional Development Planning (skill mastery and career progression) - designing learning programs for the Tech and Project Management career matrix;Project Management Lead - stakeholder management, planning, execution and reporting for L&D projects;Stakeholder Management - establishing partnerships with tech leaders in a dynamic hyper-growth environment;Learning and Training Needs Analysis - collecting input, identifying and prioritizing training needs, launching, monitoring and evaluating training projects based on relevant L&D KPIs;Learning Technologies - research, consulting, business case writing, third-party liaison, procurement and implementation;Learning Experience Design Lead - creating learning solutions with a dedicated L&D team following a product mindset and design thinking principles;Train the Trainer Program setup and implementation;Communication and Marketing - establishing collaboration with Business Partners, Talent Acquisition and Employer Branding.

Stakeholder Management - Global scaleL&D research, recommendations, best-practice, latest trendsGlobal learning projects (leads / coordinates)Multimedia authoringInstructional designCommunication StrategyMentoring

Lead eLearning development projects from start to finish;Drive the design, development, testing, implementation and evaluation of training materials, ensuring that they complement the overall training strategy;Engage with stakeholders to address learning needs;Propose creative solutions to designing eLearning offerings that are engaging and effective (Articulate Suite, Adobe Captivate, Camtasia etc.);Deliver virtual training programs around eLearning design, web based business presentation tools and communications design -- global audience;Develop communications strategy and plans around learning initiatives;Produce internal communications content across multiple channels (email, meetings, intranet etc.);Design innovative and engaging communications for a variety of media (Prezi, Sparkol, Powtoon, Infographic tools etc.).

Develop learning materials for Blended Learning solutions;Create demos for remote product training;Write scripts for online product presentations;Deliver instructor-led training on Blended Learning;Provide TTT for newly recruited English Teachers.