Administrative Assistant Customer Service
CurrentKnowledge in software programs such as SAP, Hows That, Excel, FedEx Ship Manager, Word, Skype, Outlook, and others.Duties included but not limited to answer telephones, provide information to callers, relate messages, transfer calls to appropriate individual and document incoming calls, and ensure that customes' problems were resolved promptly and efficiently.Perform duty related to administrative functions such as responding correspondence, maintain supervisor's appointments, organizing and maintaining paper and electronic files.General accounting responsabilities including invoicing, and processing account receivables.Design and create forms and logs to simplify tasks.Reduce/eliminate non value added activities and materials.Classify incoming and outgoing mail for distribution. Maintain inventory of all office supplies.