Systems Analyst Ii
Current
Gainesville, Georgia, United States
- Directed the Claims AI Letter Generation project, poised to save 1,500 hours annually by automating 500 letters per month
- Pioneered a Selenium-based project to streamline agent portal QA testing, aiming to achieve near-zero patch occurrences and slashing hundreds of hours in QA efforts
- Driving RPA efficiency through UiPath Studio and UiPath Automation Cloud, saving 45 hours across departments, while resolving infrastructure challenges for two dedicated machines
- Utilizing the… Show more
- Utilizing the admin site to manage portal functionality, user configurations, monitor performance, and optimize integrated SaaS solutions to achieve business objectives
- Facilitated collaboration between stakeholders and the development team through requirements gathering, system design, and product demos while leading a 20-member team in executing go-live test plans as the SME Show less