Dago Aguilera Email & Phone Number

Gainesville, Georgia, United States

• Directed the Claims AI Letter Generation project, poised to save 1,500 hours annually by automating 500 letters per month • Pioneered a Selenium-based project to streamline agent portal QA testing, aiming to achieve near-zero patch occurrences and slashing hundreds of hours in QA efforts • Driving RPA efficiency through UiPath Studio and UiPath Automation Cloud, saving 45 hours across departments, while resolving infrastructure challenges for two dedicated machines• Utilizing the… Show more • Directed the Claims AI Letter Generation project, poised to save 1,500 hours annually by automating 500 letters per month • Pioneered a Selenium-based project to streamline agent portal QA testing, aiming to achieve near-zero patch occurrences and slashing hundreds of hours in QA efforts • Driving RPA efficiency through UiPath Studio and UiPath Automation Cloud, saving 45 hours across departments, while resolving infrastructure challenges for two dedicated machines• Utilizing the admin site to manage portal functionality, user configurations, monitor performance, and optimize integrated SaaS solutions to achieve business objectives• Facilitated collaboration between stakeholders and the development team through requirements gathering, system design, and product demos while leading a 20-member team in executing go-live test plans as the SME Show less

Gainesville, Georgia, United States

Lexington, South Carolina, United States

• Diagnosed and repaired computer, printer, and network issues for students and teachers at 13schools• Resolved IT issues for district IT helpline callers, handling an average of 15-25 calls per day• Contributed to the management of MDF and IDF systems at 13 schools