The pursuit, application, and dissemination of knowledge is what drives my daily life, both personally and professionally.I have been working in IT for 25+ years, and as such have acquired both a depth and breadth of knowledge covering all aspects of IT and it has allowed me to lead and participate in some epic projects.I am an expert on most current IT technologies, including routing, switching, VMs, servers (and their operating systems - Windows and Linux), Cloud-based systems (Amazon and Microsoft for servers and dozens of different telephony and collaboration systems) and have applied all these skills to customers I have worked with.I am currently working as a Technical Solutions Specialist and Collaboration Consultant for Network Center. These include Microsoft Teams, Cisco Webex, and several other industry leading voice and collaboration technologies. Additionally, I have lead teams to successful network and call center solution implementations on time and under budget.I have authored several computer-related study guides for Wiley & Sons publishing (publisher of the "For Dummies" series of books), including:A+ Complete Study GuideNetwork+ Study Guide (also was on the team that developed the Network+ certification for CompTIA)i-Net+ Study GuideCabling: A complete guidePC Chop ShopMy greatest skills include my ability to learn and adapt to any situation, the depth and breadth of my knowledge, and the ability to communicate effectively to both management and technical staff with equal levels of authority and knowledge of their respective best practices.Specialties: Collaboration Systems ArchitecturePre-sales Solutions DesignTelecommunications Consulting, Network Administration and DesignNetwork and telecommunications design Network and telecommunications troubleshootingProvisioning of new systemsDevelopment of custom call center integrationsDirectory structure design, implementation, and troubleshootingUser training curricula design and authorshipHardware and software needs analysisSales support and consultingBusiness process analysisPlease contact me if you are looking for expertise in any of these areas.