Dags Manahan

Dags Manahan Email and Phone Number

General Support Manager at TMJ Philippines @ TMJ
tokyo, tokyo, japan
Dags Manahan's Location
Metro Manila, National Capital Region, Philippines, Philippines
Dags Manahan's Contact Details

Dags Manahan personal email

About Dags Manahan

Dags Manahan is a General Support Manager at TMJ Philippines at TMJ. They possess expertise in call centers, bpo, performance management, customer service, outsourcing and 9 more skills. They is proficient in Japanese N2 Level.

Dags Manahan's Current Company Details
TMJ

Tmj

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General Support Manager at TMJ Philippines
tokyo, tokyo, japan
Website:
tmj.jp
Employees:
122
Dags Manahan Work Experience Details
  • Tmj
    Asvp
    Tmj Feb 2016 - Present
    Bgc
    In-charge of Operational structures, processes and protocols for an Online Teaching Language for School and Business applications and Call Center/BPO LOB's. Responsible for the management of its day to day functions for the effective and efficient programs structured or created specifically to the need of each of the client's enrollment to the program.Management of business analogous to the need of the business and allied services online.
  • Gwest Service Incorporated
    Managing Director
    Gwest Service Incorporated Mar 2013 - Dec 2015
  • Gwest Service Incorporated
    Call Center Manager
    Gwest Service Incorporated Mar 2013 - Dec 2015
    Philippines, Bonifacio Global City Taguig
    Responsible for the overall management of all strategic and operational Marketing and Customer Relationship activities.Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideasTake ownership of the management of the sales and marketing functions of the businessDrive increased revenue and profit to achieve the Company`s ambitious growthWorking to stringent targets, the job holder will be required to… Show more Responsible for the overall management of all strategic and operational Marketing and Customer Relationship activities.Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideasTake ownership of the management of the sales and marketing functions of the businessDrive increased revenue and profit to achieve the Company`s ambitious growthWorking to stringent targets, the job holder will be required to adopt a professional and knowledgeable approach to each new business callPlanning and coordinating the implementation of business plans and the penetration of new markets Show less
  • Flexpoint Outsourcing
    Director Of Operations
    Flexpoint Outsourcing May 2011 - Mar 2013
    Philippines
    Responsible for accomplishing the project objectives within the constraints of the project. Involved with the planning, controlling and monitoring, and also managing and directing the assigned project resources to best meet project objectives.Controls and monitors “triple constraints”—project scope, time and cost (quality also)—in managing competing project requirements.I examine the organizational culture and determine whether project management is recognized as a valid role with… Show more Responsible for accomplishing the project objectives within the constraints of the project. Involved with the planning, controlling and monitoring, and also managing and directing the assigned project resources to best meet project objectives.Controls and monitors “triple constraints”—project scope, time and cost (quality also)—in managing competing project requirements.I examine the organizational culture and determine whether project management is recognized as a valid role with accountability and authority for managing the project.Collects metrics data (such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders or clients.I am responsible for identifying, monitoring, and responding to risk. Show less
  • Harte Hanks
    Supervisor
    Harte Hanks 2006 - 2011

Dags Manahan Skills

Call Centers Bpo Performance Management Customer Service Outsourcing Customer Experience Vendor Management Customer Satisfaction Process Improvement Team Management Workforce Management Operations Management Business Process Outsourcing Contact Centers

Dags Manahan Education Details

  • Dela Salle University - Csb
    Dela Salle University - Csb
    Business, Management, Marketing,

Frequently Asked Questions about Dags Manahan

What company does Dags Manahan work for?

Dags Manahan works for Tmj

What is Dags Manahan's role at the current company?

Dags Manahan's current role is General Support Manager at TMJ Philippines.

What is Dags Manahan's email address?

Dags Manahan's email address is da****@****ail.com

What schools did Dags Manahan attend?

Dags Manahan attended Dela Salle University - Csb.

What are some of Dags Manahan's interests?

Dags Manahan has interest in Health, Water Sports, Children, Great Outdoors, Education, Environment, Dogs And Contact Sports, Science And Technology, Human Rights, Freedom.

What skills is Dags Manahan known for?

Dags Manahan has skills like Call Centers, Bpo, Performance Management, Customer Service, Outsourcing, Customer Experience, Vendor Management, Customer Satisfaction, Process Improvement, Team Management, Workforce Management, Operations Management.

Who are Dags Manahan's colleagues?

Dags Manahan's colleagues are Andrew Jack, 吉田剛, Hisano Hori, Jh Kim, 夜神黒夜, Ganesh Viswanathan, Roni Irun.

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